HP Jetdirect 200m HP Jetdirect 200m Print Server (English) User Guide - Page 57
HP Jetdirect 200m & 250m user's guide, Test does not print., Installer does not discover printer.
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Troubleshooting during installation If you encounter problems during installation, check these steps: Test page does not print. Try these steps: q Check that the print server is firmly seated in the printer's LIO slot and that the status light is ON (solid, blinking, or flickering green). q If the printer has an LCD panel, correct any errors that are displayed. q If there is still a problem, call HP technical support. Installer does not discover printer. Try these steps: q Check that the print server is firmly seated in the printer's LIO slot and that the status light is ON (solid green or intermittently flickering green). Wait 2 minutes for the print server to poll the network, then run the installer again. q Check that the network cable is securely connected to the print server and that one of the link lights is ON (solid green). Wait 2 minutes for the print server to poll the network, then run the installer again. q Perform a cold reset: unplug the print server from the printer, then plug it in while pressing the Test button. Wait 2 minutes for the print server to poll the network, then run the installer again. q If there is still a problem, follow the hardware troubleshooting procedure (see next paragraph). Other problems: Run the interactive hardware troubleshooter. Answer the questions by clicking on the buttons. Click here for the troubleshooter. What the Status light means: OFF: not receiving power. Green, ON solid: on and ready. Green, blinking slowly: not ready or self-test in progress or no network connection (check link lights). Green, blinking quickly: processing configuration page. Amber, blinking slowly: fault -- follow the troubleshooting procedure.