HP OmniBook 6100 HP Omnibook 6100 - Corporate Evaluators Guide - Page 157

Troubleshooting and Maintenance Troubleshooting Your Computer If the drive A icon is missing for the floppy drive when docked • For Windows 98, if you insert the floppy drive after docking, the drive A icon may not be available. To be recognized, the drive must be present when the computer docks or boots. If the drive A icon is missing, either dock the computer again with the floppy drive installed, or reboot the computer. If an IDE drive in a docking system doesn't work • If you install an IDE drive in a docking system PC device bay, you should set the IDE jumpers on the drive to the Single or Cable Select setting. Whenever you want to partition or format a drive that's larger than 8 GB, you must first use Device Manager to turn on the Int 13 setting for the IDE drive. Hard Disk Drive Problems If the computer's hard drive doesn't spin • Make sure the computer has power. If necessary, connect the AC adapter, and make sure it is fully plugged into a power source and into the rear of the computer. • Remove and reinsert the hard drive. See "Replacing the Hard Disk Drive" on page 93. If the hard disk makes a buzzing or whining noise • Back up the drive immediately. • See whether the noise is coming from elsewhere, such as from the fan or a PC Card drive. If files are corrupted • For Windows 98, run the Scandisk surface scan to check the hard disk. From the Start menu, click Programs, Accessories, System Tools, Scandisk. • For Windows 2000 or XP, open My Computer, select the disk you want to scan, click File, Properties, and use the Tools tab. • Run the virus-scanning program. See "To protect against viruses" on page 42. • Test the hard disk drive with the e-Diagtools diagnostics. See "Testing the Hardware" on page 175. • If necessary, you can format the hard disk and reinstall the original factory software. See "To recover the factory installation of your hard disk" on page 184. Corporate Evaluator's Guide 157