HP OmniBook 6100 HP Omnibook 6100 - Corporate Evaluators Guide - Page 165

Troubleshooting and Maintenance Troubleshooting Your Computer If the modem clicks repeatedly but doesn't connect • Make sure you're using an analog telephone line (2, 3, or 4 wires). You must not use a digital line. In a hotel, ask for a data line. • Check all cables and connections. PC Card (PCMCIA) Problems If the notebook doesn't recognize a PC Card • Remove and reinsert the PC Card. • Insert the PC Card in a different slot. • Press the blue sleep button to suspend the computer, then press it again to resume. • Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart. • If the card requires an IRQ, make sure one is available. If necessary, set the IRQ to an unused value manually (Windows 98 only): click Start, Settings, Control Panel, then double-click System and use the Device Manager tab. • Check the HP Customer Care Web site (www.hp.com/go/support) for information about installing certain PC Cards. • Make sure your computer supports the problem PC card: check the HP Notebook Web site (www.hp.com/notebooks) for a list of approved and tested PC Cards. • Try the card in another computer to see whether the card functions properly. • Zoomed Video is supported in the lower card slot only. • Certain Xircom CE2 (IIps) LAN cards conflict with the game port device in Windows 2000. Contact Xircom to see if your card is one of these. • When using a PC card in a docking system, insert or remove the card while the system is turned on. • Test the PC card with the e-Diagtools diagnostics. See "Testing the Hardware" on page 175. If an I/O card stops communicating properly • The card may have been reset if the computer suspended or turned off. Exit any applications, then remove and reinsert the card. Corporate Evaluator's Guide 165