HP OmniBook xe3-gc HP OmniBook XE3 Series - Corporate Evaluator's Guide - Page 109

One-Touch button problems

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Troubleshooting Your Computer Troubleshooting Techniques 5. Click Properties, Diagnostics, Query Modem. • In Windows Help, use the Modem Troubleshooter. If the modem connection is dropped when transferring large files • There may be static or interference on the phone line. Try connecting later. • In Windows 98, if a serial or PC card modem is not working, disable the internal modem. 1. Click Start, Settings, Control Panel. 2. Double-click System. 3. Click the Device Manager tab. 4. Double-click Modem to list the current modem devices. 5. Double-click the internal modem. 6. Select the checkbox "Disable in this hardware profile." • In Windows 2000, if a serial or PC card modem is not working, disable the internal modem. 1. Click Start, Settings, Control Panel. 2. Double-click Phone and Modem Options. 3. Select the Modems tab. 4. Select the internal modem. 5. Click Remove. 6. Click OK. One-Touch button problems If One-Touch buttons are not working properly • Check that the applications associated with the buttons are the ones you want. 1. Click Start, Settings, Control Panel. 2. Double-click Keyboard. 3. Select the One-Touch buttons tab. Corporate Evaluator's Guide 109

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Troubleshooting Your Computer
Troubleshooting Techniques
Corporate Evaluator’s Guide
109
5.
Click Properties, Diagnostics, Query Modem.
•
In Windows Help, use the Modem Troubleshooter.
If the modem connection is dropped when transferring large files
•
There may be static or interference on the phone line. Try connecting later.
•
In Windows 98, if a serial or PC card modem is not working, disable the internal
modem.
1.
Click Start, Settings, Control Panel.
2. Double-click System.
3.
Click the Device Manager tab.
4.
Double-click Modem to list the current modem devices.
5.
Double-click the internal modem.
6.
Select the checkbox “Disable in this hardware profile.”
•
In Windows 2000, if a serial or PC card modem is not working, disable the internal
modem.
1.
Click Start, Settings, Control Panel.
2.
Double-click Phone and Modem Options.
3.
Select the Modems tab.
4.
Select the internal modem.
5. Click Remove.
6. Click OK.
One-Touch button problems
If One-Touch buttons are not working properly
•
Check that the applications associated with the buttons are the ones you want.
1.
Click Start, Settings, Control Panel.
2. Double-click Keyboard.
3.
Select the One-Touch buttons tab.