HP OmniBook xe3-gc HP OmniBook XE3 Series - Corporate Evaluator's Guide - Page 111

Performance problems

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Troubleshooting Your Computer Troubleshooting Techniques 3. Click the Device Manager tab. 4. Double-click Modem to list the current modem devices. 5. Double-click the internal modem. 6. Select the checkbox "Disable in this hardware profile." • In Windows 2000, disable the internal modem. 1. Click Start, Settings, Control Panel. 2. Double-click Phone and Modem Options. 3. Select the Modems tab. 4. Select the internal modem. 5. Click Remove. 6. Click OK. You may also want to test the PC card with diagnostics. See "Testing Hardware Operation." Performance problems If the computer pauses or runs sluggishly • Press Ctrl+Alt+Del to see if an application is not responding. • Reboot the computer. • Delete temporary and unneeded files. • Certain background operations (such as virus-scanning software) can affect performance while they're running. • Some file browsers may be unresponsive while they're processing a graphic image or waiting for broken network connections to time out. • Install additional memory if Windows is spending a lot of time swapping to disk. • Check the amount of available free disk space. Corporate Evaluator's Guide 111

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Troubleshooting Your Computer
Troubleshooting Techniques
Corporate Evaluator’s Guide
111
3.
Click the Device Manager tab.
4.
Double-click Modem to list the current modem devices.
5.
Double-click the internal modem.
6.
Select the checkbox “Disable in this hardware profile.”
•
In Windows 2000, disable the internal modem.
1.
Click Start, Settings, Control Panel.
2.
Double-click Phone and Modem Options.
3.
Select the Modems tab.
4.
Select the internal modem.
5. Click Remove.
6. Click OK.
You may also want to test the PC card with diagnostics. See “Testing Hardware
Operation.”
Performance problems
If the computer pauses or runs sluggishly
•
Press Ctrl+Alt+Del to see if an application is not responding.
•
Reboot the computer.
•
Delete temporary and unneeded files.
•
Certain background operations (such as virus-scanning software) can affect
performance while they’re running.
•
Some file browsers may be unresponsive while they’re processing a graphic image or
waiting for broken network connections to time out.
•
Install additional memory if Windows is spending a lot of time swapping to disk.
•
Check the amount of available free disk space.