HP Presario S4000 Getting Started Compaq Presario S and 8000 Series Computer - Page 100
Hardware Installation
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Finding Help & Support Hardware Installation Symptom A new device is not recognised as part of the system. Problem Solution Device driver is not installed. Install the device driver from the CD or diskette provided with the device, or download and install the driver from the device manufacturer's Web site. You may need an updated driver for Windows XP. Contact the device vendor directly for an update. Device is not seated or connected properly. Ensure that the device is properly and securely connected and that the pins in the connector are not bent down. Cable(s) of new external device are loose, or power cables are unplugged. Ensure that all cables are properly and securely connected and that the pins in the cable or connector are not bent down. 7-14 Getting Started