HP Presario S4000 Getting Started Compaq Presario S and 8000 Series Computer - Page 88

Integrated Help Tool, Preparing to Ship the PC

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Finding Help & Support Integrated Help Tool Pressing the Help G button on your keyboard accesses the Help and Support Centre, which provides: ■ Answers to questions about your hardware or software. ■ Help installing new peripherals or software applications. ■ Resolutions to hardware or software problems. ■ Access to the latest drivers, updates, and downloads. 7-2 Preparing to Ship the PC If you have to ship the PC to Compaq for service: ■ Back up the hard disk drive. ■ Make sure the backup media are not exposed to electrical or magnetic impulses. ■ Remove any diskette, CD, or DVD from the drive, and store it separately. ■ Insert a blank diskette (floppy) into the disk drive. ■ Turn off the PC and external devices. ■ Disconnect all power cords from the electrical outlet and then from the PC and external devices. ■ Pack the PC and external devices in their original packing boxes or in sufficient packing material to protect them. Getting Started

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7–2
Getting Started
Finding Help & Support
Integrated Help Tool
Pressing the Help
G
button on your keyboard
accesses the Help and Support Centre, which
provides:
■
Answers to questions about your hardware or
software.
■
Help installing new peripherals or software
applications.
■
Resolutions to hardware or software problems.
■
Access to the latest drivers, updates, and
downloads.
Preparing to Ship the PC
If you have to ship the PC to Compaq for service:
■
Back up the hard disk drive.
■
Make sure the backup media are not exposed
to electrical or magnetic impulses.
■
Remove any diskette, CD, or DVD from the
drive, and store it separately.
■
Insert a blank diskette (floppy) into the disk
drive.
■
Turn off the PC and external devices.
■
Disconnect all power cords from the electrical
outlet and then from the PC and external
devices.
■
Pack the PC and external devices in their
original packing boxes or in sufficient packing
material to protect them.