HP Presario S4000 Getting Started Compaq Presario S and 8000 Series Computer - Page 113

See Upgrading the PC for instructions.

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Finding Help & Support Power (Continued) Symptom PC will not turn on and/or start. (Continued) PC appears locked up and won't turn off when the power button is pressed. Problem Solution Wrong memory modules were used in the upgrade, or memory modules were installed in the wrong location. Reinstall the old memory to return your PC to its original state. Refer to "Upgrading or Replacing Memory" on page 8-17 for instructions. Hard disk drive is damaged. Refer to the Warranty and Support Guide for details. Drive power, data, or power supply cables may not be properly connected. Reseat drive power, data, and power supply cables. See Chapter 8, "Upgrading the PC" for instructions. Software control of the power switch is not functional. Press and hold the Power button for at least 4 seconds until the PC turns off. Getting Started 7-27

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Getting Started
7–27
Finding Help & Support
PC will not
turn on and/or start.
(Continued)
Wrong memory
modules were used in
the upgrade, or memory
modules were installed
in the wrong location.
Reinstall the old memory to return your PC to its
original state. Refer to “Upgrading or Replacing
Memory” on page 8–17 for instructions.
Hard disk drive is
damaged.
Refer to the
Warranty and Support Guide
for details.
Drive power, data, or
power supply cables may
not be properly connected.
Reseat drive power, data, and power supply cables.
See Chapter 8, “Upgrading the PC” for instructions.
PC appears locked
up and won’t turn off
when the power button
is pressed.
Software control of
the power switch is
not functional.
Press and hold the Power button for at least 4 seconds
until the PC turns off.
Power
(Continued)
Symptom
Problem
Solution