HP Presario S4000 Getting Started Compaq Presario S and 8000 Series Computer - Page 92

Start, Control Panel, Performance and Maintenance, System, Hardware, Device Manager, Action,

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Page 92 highlights

Finding Help & Support CD-ROM, CD-RW, DVD-ROM, or DVD+RW/+R Drive (Continued) Symptom Problem CD-ROM, CD-RW, DVD-ROM, or DVD+RW/+R drive cannot read a disc or takes too long to start. (Continued) Windows does not detect CD-ROM or DVD-ROM driver. Recording audio CDs is difficult or impossible. Wrong disc type or poor quality disc. Solution 1. Click Start, and then click Control Panel. 2. Click Performance and Maintenance, if present, and then double-click System. 3. Click the Hardware tab, and then click the Device Manager button. 4. Click the plus sign + next to the DVD/CD-ROM drives, and select the drive you are having a problem with. 5. Click the Action menu item, and select Uninstall. 6. Restart your PC. Verify that you are using the correct disc type (media) for the drive. Try a different brand of disc. 7-6 Getting Started

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7–6
Getting Started
Finding Help & Support
CD-ROM, CD-RW,
DVD-ROM, or DVD+RW/+R
drive cannot read a disc or
takes too long to start.
(Continued)
Windows does not detect
CD-ROM or DVD-ROM
driver.
1. Click
Start
, and then click
Control Panel
.
2. Click
Performance and Maintenance
, if
present,
and then double-click
System
.
3. Click the
Hardware
tab, and then click the
Device Manager
button.
4. Click the plus sign
+
next to the DVD/CD-ROM
drives, and select the drive you are having a
problem with.
5. Click the
Action
menu item, and select
Uninstall
.
6. Restart your PC.
Recording audio CDs is
difficult or impossible.
Wrong disc type or poor
quality disc.
Verify that you are using the correct disc type (media)
for the drive.
Try a different brand of disc.
CD-ROM, CD-RW, DVD-ROM, or DVD+RW/+R Drive
(Continued)
Symptom
Problem
Solution