HP Pro 4300 Maintenance & Service Guide HP Compaq Pro 4300 All-in-One Busi - Page 100

Solving Media Card Reader Problems, Table 7-4 - all in one pc

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Solving Media Card Reader Problems Table 7-4 Solving Media Card Reader Problems A write-protected or locked error occurs when attempting to write to the media card. Cause Solution Media card is locked. Locking the media card is a safety feature that prevents writing to and deleting from an SD/ Memory Stick/PRO card. If using an SD card, make sure that the lock tab located on the right of the SD card is not in the locked position. If using a Memory Stick/PRO card, make sure that the lock tab located on the bottom of the Memory Stick/PRO card is not in the locked position. Can not write to the media card. Cause The media card is a read-only memory (ROM) card. Media card is locked. Locking the media card is a safety feature that prevents writing to and deleting from an SD/ Memory Stick/PRO card. Solution Check the manufacturer's documentation included with your card to see if it writable. Refer to the previous section for a list of compatible cards. If using an SD card, make sure that the lock tab located on the right of the SD card is not in the locked position. If using a Memory Stick/PRO card, make sure that the lock tab located on the bottom of the Memory Stick/PRO card is not in the locked position. Unable to access data on the media card after inserting it into a slot. Cause Solution The media card is not inserted properly, is inserted in the wrong slot, or is not supported. Ensure that the card is inserted properly with the gold contact on the correct side. The green LED will light if inserted properly. Do not know how to remove a media card correctly. Cause The computer's software is used to safely eject the card. Solution Open Computer, right-click on the corresponding drive icon, and select Eject. Then pull the card out of the slot. NOTE: Never remove the card when the green LED is flashing After installing the media card reader and booting to Windows, the reader and the inserted cards are not recognized by the computer. Cause Solution The operating system needs time to recognize the device if the reader was just installed into the computer and you are turning the PC on for the first time. Wait a few seconds so that the operating system can recognize the reader and the available ports, and then recognize whatever media is inserted in the reader. 92 Chapter 7 Troubleshooting Without Diagnostics

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Solving Media Card Reader Problems
Table 7-4
Solving Media Card Reader Problems
A write-protected or locked error occurs when attempting to write to the media card.
Cause
Solution
Media card is locked. Locking the media card is a safety
feature that prevents writing to and deleting from an SD/
Memory Stick/PRO card.
If using an SD card, make sure that the lock tab located on
the right of the SD card is not in the locked position. If using
a Memory Stick/PRO card, make sure that the lock tab
located on the bottom of the Memory Stick/PRO card is not
in the locked position.
Can not write to the media card.
Cause
Solution
The media card is a read-only memory (ROM) card.
Check the manufacturer’s documentation included with your
card to see if it writable. Refer to the previous section for a
list of compatible cards.
Media card is locked. Locking the media card is a safety
feature that prevents writing to and deleting from an SD/
Memory Stick/PRO card.
If using an SD card, make sure that the lock tab located on
the right of the SD card is not in the locked position. If using
a Memory Stick/PRO card, make sure that the lock tab
located on the bottom of the Memory Stick/PRO card is not
in the locked position.
Unable to access data on the media card after inserting it into a slot.
Cause
Solution
The media card is not inserted properly, is inserted in the
wrong slot, or is not supported.
Ensure that the card is inserted properly with the gold
contact on the correct side. The green LED will light if
inserted properly.
Do not know how to remove a media card correctly.
Cause
Solution
The computer’s software is used to safely eject the card.
Open
Computer
, right-click on the corresponding drive icon,
and select
Eject
. Then pull the card out of the slot.
NOTE:
Never remove the card when the green LED is
flashing
After installing the media card reader and booting to Windows, the reader and the inserted cards are not recognized
by the computer.
Cause
Solution
The operating system needs time to recognize the device if
the reader was just installed into the computer and you are
turning the PC on for the first time.
Wait a few seconds so that the operating system can
recognize the reader and the available ports, and then
recognize whatever media is inserted in the reader.
92
Chapter 7
Troubleshooting Without Diagnostics