HP Pro 4300 Maintenance & Service Guide HP Compaq Pro 4300 All-in-One Busi - Page 97

Solving Hard Drive Problems, Boot Order - driver

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Disk transaction problem. Cause Solution Either the directory structure is bad or there is a problem with Right-click Start, click Explore, and right-click on a drive. a file. Select Properties then select the Tools tab. Under Error- checking click Check Now. Drive not found (identified). Cause Solution Cable could be loose. Check cable connections. The system may not have automatically recognized a newly installed device. See reconfiguration directions in the Solving Hardware Installation Problems on page 101 section. If the system still does not recognize the new device, check to see if the device is listed within Computer Setup. If it is listed, the probable cause is a driver problem. If it is not listed, the probable cause is a hardware problem. If this is a newly installed drive, run the Computer Setup utility and try adding a POST delay under Advanced > Power-On. The device is attached to a SATA port that has been hidden in Computer Setup. Run the Computer Setup utility and ensure Device Available is selected for the device's SATA port in Security > Device Security. Drive responds slowly immediately after power-up. Run Computer Setup and increase the POST Delay in Advanced > Power-On Options. Nonsystem disk/NTLDR missing message. Cause Solution The system is trying to start from a diskette that is not bootable. Remove the diskette from the diskette drive. The system is trying to start from the hard drive but the hard 1. Insert a bootable diskette into the diskette drive and drive may have been damaged. restart the computer. 2. Check the hard drive format using fdisk: If NTFS formatting, use a third party reader to evaluate the drive. If FAT32 formatting, the hard drive cannot be accessed. System files missing or not properly installed. 1. Insert a bootable diskette into the diskette drive and restart the computer. 2. Check the hard drive format using Fdisk: If NFTFS formatting, use a third party reader to evaluate the drive. If FAT32 formatting, the hard drive cannot be accessed. Hard drive boot has been disabled in Computer Setup. 3. Install system files for the appropriate operating system. Run the Computer Setup utility and enable the hard drive entry in the Storage > Boot Order list. Solving Hard Drive Problems 89

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Disk transaction problem.
Cause
Solution
Either the directory structure is bad or there is a problem with
a file.
Right-click
Start
, click
Explore
, and right-click on a drive.
Select
Properties
then select the
Tools
tab. Under
Error-
checking
click
Check Now
.
Drive not found (identified).
Cause
Solution
Cable could be loose.
Check cable connections.
The system may not have automatically recognized a newly
installed device.
See reconfiguration directions in the
Solving Hardware
Installation Problems
on page
101
section. If the system still
does not recognize the new device, check to see if the
device is listed within Computer Setup. If it is listed, the
probable cause is a driver problem. If it is not listed, the
probable cause is a hardware problem.
If this is a newly installed drive, run the Computer Setup
utility and try adding a POST delay under
Advanced
>
Power-On
.
The device is attached to a SATA port that has been hidden
in Computer Setup.
Run the Computer Setup utility and ensure
Device Available
is selected for the device's SATA port in
Security
>
Device
Security
.
Drive responds slowly immediately after power-up.
Run Computer Setup and increase the POST Delay in
Advanced
>
Power-On Options
.
Nonsystem disk/NTLDR missing message.
Cause
Solution
The system is trying to start from a diskette that is not
bootable.
Remove the diskette from the diskette drive.
The system is trying to start from the hard drive but the hard
drive may have been damaged.
1.
Insert a bootable diskette into the diskette drive and
restart the computer.
2.
Check the hard drive format using fdisk: If NTFS
formatting, use a third party reader to evaluate the
drive. If FAT32 formatting, the hard drive cannot be
accessed.
System files missing or not properly installed.
1.
Insert a bootable diskette into the diskette drive and
restart the computer.
2.
Check the hard drive format using Fdisk: If NFTFS
formatting, use a third party reader to evaluate the
drive. If FAT32 formatting, the hard drive cannot be
accessed.
3.
Install system files for the appropriate operating system.
Hard drive boot has been disabled in Computer Setup.
Run the Computer Setup utility and enable the hard drive
entry in the
Storage
>
Boot Order
list.
Solving Hard Drive Problems
89