HP ProLiant DL185 HP Insight Server Migration Software for ProLiant User Guide - Page 122

Configuration, Ports required for SMP are not available, For Microsoft Windows Server 2003 systems

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If you need to downgrade to an older version of the P2P application, you must use the following installation order: 1. Uninstall the older version of P2P application. 2. Install SMP. Configuration Ports required for SMP are not available This issue occurs if port numbers 51124, 51125, 51126, or 51127 have been locked by another application. To verify, choose one of the following: For Microsoft Windows Server™ 2003 systems 1. At the command line prompt, enter the following command: netstat -n -o -a 2. View the Local Addresses column to identify the ports currently in use. 3. Note the process identifier numbers (PIDs) for ports 51124, 51125, 51126, and 51127. 4. Open the Windows Task Manager, and then click the Processes tab. 5. Click View→Select Columns. 6. Select PID (Process Identifier), and then click OK. 7. Locate the PIDs in the PID column that were identified in step 3, and then determine the service that is currently using the ports needed for SMP. 8. Contact your system administrator to release these ports. For Windows 2000 Server systems 1. To obtain the PIDs for ports 51124, 51125, 51126, and 51127, download TCPView from http://www.sysinternals.com/Utilities/TcpView.html , and then run the application. 2. Open the Windows Task Manager, and then click the Processes tab. 3. Click View→Select Columns. 4. Select PID (Process Identifier), and then click OK. 5. Locate the PIDs in the PID column that were identified in step 1, and then determine the service that is currently using the ports needed for SMP. 6. To release these ports, contact your system administrator. Optionally, you can reboot the server. Several reboots might be necessary. Configuring SMP with a firewall When managing virtual machine hosts behind a firewall, the firewall must be configured to enable Virtual Machine Management Pack and SMP traffic through the firewall. The following ports are used: • Communication between browsers and the HP SMP Web Service uses HTTP over port 50000. • Communication between the SMP Web Service and SMP (both on the SMP application station) uses SSL over port 51124. • Communication between the SMP Web Service and integrated Lights Out (iLO) for auto destination boot uses port 51125. • Communication between SMP and SMP Agent (on physical servers, virtual machines, and virtual machine hosts) uses SSL over port 51125. • Communication between the SMP Agents during migration operations uses SSL over port 51126. • Communication on the application server for SMP Web Server uses port 51127. 122 Troubleshooting

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If you need to downgrade to an older version of the P2P application, you must use the following installation
order:
1.
Uninstall the older version of P2P application.
2.
Install SMP.
Configuration
Ports required for SMP are not available
This issue occurs if port numbers 51124, 51125, 51126, or 51127 have been locked by another application.
To verify, choose one of the following:
For Microsoft Windows Server™ 2003 systems
1.
At the command line prompt, enter the following command:
netstat
–
n
–
o
–
a
2.
View the Local Addresses column to identify the ports currently in use.
3.
Note the process identifier numbers (PIDs) for ports 51124, 51125, 51126, and 51127.
4.
Open the Windows Task Manager, and then click the
Processes
tab.
5.
Click
View
→
Select Columns.
6.
Select
PID (Process Identifier)
, and then click
OK
.
7.
Locate the PIDs in the PID column that were identified in step 3, and then determine the service that is
currently using the ports needed for SMP.
8.
Contact your system administrator to release these ports.
For Windows 2000 Server systems
1.
To obtain the PIDs for ports 51124, 51125, 51126, and 51127, download TCPView from
ht
tp://w
w
w
.s
y
sinter
nals
.com/Utilities/T
cpV
ie
w
.html
, and then run the application.
2.
Open the Windows Task Manager, and then click the
Processes
tab.
3.
Click
View
→
Select Columns.
4.
Select
PID (Process Identifier)
, and then click
OK
.
5.
Locate the PIDs in the PID column that were identified in step 1, and then determine the service that is
currently using the ports needed for SMP.
6.
To release these ports, contact your system administrator. Optionally, you can reboot the server. Several
reboots might be necessary.
Configuring SMP with a firewall
When managing virtual machine hosts behind a firewall, the firewall must be configured to enable Virtual
Machine Management Pack and SMP traffic through the firewall. The following ports are used:
•
Communication between browsers and the HP SMP Web Service uses HTTP over port 50000.
•
Communication between the SMP Web Service and SMP (both on the SMP application station) uses
SSL over port 51124.
•
Communication between the SMP Web Service and integrated Lights Out (iLO) for auto destination
boot uses port 51125.
•
Communication between SMP and SMP Agent (on physical servers, virtual machines, and virtual machine
hosts) uses SSL over port 51125.
•
Communication between the SMP Agents during migration operations uses SSL over port 51126.
•
Communication on the application server for SMP Web Server uses port 51127.
122
Troubleshooting