HP StorageWorks 2/128 HP StorageWorks SAN Director 2/128 Installation Guide, V - Page 124
Identifying a Failed CP Card, Recording Critical Switch Information, slotshow, hashow, Slot unknown
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Installing SAN Director 2/128 FRUs Identifying a Failed CP Card The following indicators confirm that a CP card needs to be replaced: ■ The Status LED on the CP card is yellow, or the Power LED is not ON. ■ The slotshow command does not show that the CP card is enabled. ■ The CP card does not respond to telnet commands, or the serial console is not available. ■ The hashow command indicates that the CP cards have not achieved redundancy (after 30 minutes). ■ The calendar clock is inaccurate, or the CP card does not boot up or shut down normally. ■ Any of the following messages display in the error log: - Slot unknown message relating to a CP slot - CP card errors or I2C time-outs - FRU: FRU_FAULTY messages for a CP card - Configuration loader messages or Sys PCI config messages - Generic system driver messages FABSYS - Platform system driver messages Platform - EM messages that indicate a problem with a CP card - Function fail messages for the CP master Recording Critical Switch Information Back up the switch configuration before replacing a CP card. To record critical switch information, follow these steps: 1. Create a serial connection to the healthy CP card: a. Disable any serial communication programs running on the workstation (such as synchronization programs). b. Connect a serial cable to the terminal serial port (10101 Console Port). c. Connect the other end of the serial cable to a serial port on the workstation. If necessary, the adapter on the serial cable can be removed to allow for a serial RJ45 connection. 124 SAN Director 2/128 Installation Guide