HP Z3200ps HP Designjet Z3200 Photo Printer Series - User Guide [English] - Page 161
Table 15-2, Numerical error codes, Text messages continued
UPC - 884420403401
View all HP Z3200ps manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 161 highlights
Table 15-1 Text messages (continued) Message Replace [color] cartridge Reseat [color] cartridge Update: failed. Invalid file Recommendation Replace the cartridge. See Handling ink cartridges and printheads on page 81. Remove and reinsert the same cartridge. See Handling ink cartridges and printheads on page 81. Make sure that you have selected the correct firmware update file. Then try again to perform the update. Table 15-2 Numerical error codes Error code Recommendation 52:01 The printer needs internal cleaning. See Clean the printhead drop detector on page 140. If the problem persists, contact HP Support. See Contact HP Support on page 154. 61:01 The file format is wrong and the printer cannot process the job. The printer expects jobs to be sent in PCL3 format. 62, 63, 64, 65, 67 Check that the printer cables are well connected and the USB cable is of good quality. Try again to print the same file. Make sure you are using the correct driver for your printer. Update your printer's firmware. See Update the firmware on page 98. 74.1 Try the firmware update again. If possible, try to update over a network if the USB update failed. Do not try to use your computer while the update is in progress. If the problem persists, contact HP Support. See Contact HP Support on page 154. 75 A printer maintenance kit is required. See Printer maintenance kits on page 99. 78 You may be trying to print borderless on a paper type that does not support it. See Print with no margins on page 49. 79 Restart the printer. If the problem persists, update your printer's firmware. See Update the firmware on page 98. If the problem still persists, contact HP Support. See Contact HP Support on page 154. 81, 86, 87 There may be a paper jam. See The paper has jammed on page 115. If the problem persists, contact HP Support. See Contact HP Support on page 154. 94, 94.1 Restart color calibration. See Color calibration on page 60. 98 There may be a printhead problem. See Troubleshooting ink cartridge and printhead issues on page 137. any other codes Restart the printer. If the problem persists, contact HP Support. See Contact HP Support on page 154. Front-panel errors ENWW 151