HP Z3200ps HP Designjet Z3200 Photo Printer Series - User Guide [English] - Page 165
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UPC - 884420403401
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HP Customer Care ● If you have installed third-party software drivers and RIPs, see their documentation. ● If you call one of the Hewlett-Packard offices, please have the following information available to help us answer your questions more quickly: ◦ The printer you are using (the product number and the serial number, found on the label at the back of the printer) ◦ If there is an error code on the front panel, note it down; see Front-panel error messages on page 150 ◦ The printer's Service ID: at the front panel, select the Information menu icon printer information , then View ◦ The computer you are using ◦ Any special equipment or software you are using (for example, spoolers, networks, switchboxes, modems or special software drivers) ◦ The cable you are using (by part number) and where you purchased it ◦ The type of interface used on your printer (USB or network) ◦ The software name and version you are currently using ◦ If possible, print out the following reports; you may be asked to fax them to the support center helping you: Configuration, Usage Report and "all pages above" from Service Information (see The printer's internal prints on page 7) Telephone number Your HP Support telephone number is available on the Web: please visit http://welcome.hp.com/country/ us/en/wwcontact_us.html. ENWW Contact HP Support 155