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HP Z3200ps HP Designjet Z3200 Photo Printer Series - User Guide [English] - Page 58

If you have a high-resolution image, If you have printhead problems - photo driver

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If you have a high-resolution image If your image has a resolution greater than the rendering resolution (which you can see in the driver's Paper/Quality tab under Windows), print sharpness may be improved by selecting the Maximum Detail option. ● In the driver dialog (Mac OS Print dialog): select custom instead of standard print-quality options, then check the Maximum Detail box. NOTE: The Maximum Detail option results in slower printing with photo papers, but it does not increase the amount of ink used. If you have printhead problems If your printheads have an excessive number of clogged nozzles (which may cause banding or white streaks on your prints), print quality can be improved by selecting the More Passes option. ● In the driver dialog (Mac OS Print dialog): select custom instead of standard print-quality options, then check the More Passes box. NOTE: The More Passes option results in slower printing, but it does not increase the amount of ink used. TIP: Instead of using this option, consider using the Image Diagnostics Print to identify the printhead or printheads that are causing the problem, and then clean or replace them. See The Image Diagnostics Print on page 133. If you are printing on photo paper If you are printing on photo paper, you have the option of using the gloss enhancer, which improves overall gloss quality and reduces or eliminates bronzing. There are three settings: ● Off: the gloss enhancer is not used. ● Economode: the gloss enhancer is used in inked areas of the image, but not in ink-free (white) areas. ● Whole page: the gloss enhancer is used over the whole area of the defined page, including inkfree areas. If the print quality slider is set to Quality, the Gloss enhancer option is automatically set to Whole page. To change this setting: ● In the driver dialog (Mac OS Print dialog): select custom instead of standard print-quality options, then the Gloss enhancer option. When Gloss enhancer is set to Whole page, you can further reduce bronzing, if necessary, by increasing the amount of gloss enhancer used. This can be done from the HP Printer Utility: select Color Center > Paper preset management > Change printing properties. The Gloss enhancer amount can be adjusted to use more or less gloss enhancer. Using more gloss enhancer will reduce bronzing and make the gloss more even across the page; however, it may cause blurriness or graininess. If you are printing on satin photo paper If you are printing on satin photo paper, consider using HP Professional Satin Photo Paper, which can offer: ● A wider color gamut ● Better black optical density Printing 48 Chapter 5 Printing ENWW

Section	Page
Introduction	11
Safety precautions	12
HP Start-Up Kit	12
Your printer's documentation	12
Using this guide	12
Introduction	12
Use and maintenance	13
Troubleshooting	13
Support, accessories and specifications	13
Glossary	13
Index	13
Warnings and Cautions	13
The printer's main features	14
The printer's main components	14
Front view	15
Rear view	15
The front panel	16
Printer software	17
The printer's internal prints	17
Installing the software	19
Choose which connection method to use	20
Connect to a network (Windows)	20
Connect directly to a computer (Windows)	21
Printer sharing considerations	21
Uninstall the printer software (Windows)	22
Connect to a network (Mac OS)	22
Bonjour/Rendezvous connection	22
TCP/IP connection	24
Connect directly to a computer (Mac OS)	25
Sharing the printer	26
Uninstall the printer software (Mac OS)	26
Personalizing the printer	27
Turn printer on and off	28
Change the language of the front-panel display	29
Access the HP Printer Utility	29
Access the Embedded Web Server	29
Change the language of the HP Printer Utility	30
Change the language of the Embedded Web Server	30
Change the sleep mode setting	30
Turn the buzzer on and off	30
Change the front-panel display contrast	31
Change the units of measurement	31
Configure network settings	31
Paper handling	32
General advice	33
Load a roll onto the spindle	33
Load a roll into the printer	35
Easy loading procedure	36
Paper menu procedure	38
Unload a roll	39
Unload paper key procedure with paper on the roll	39
Paper menu procedure with paper on the roll	39
Roll out of paper procedure	40
Load a single sheet	40
Easy loading procedure	40
Paper menu procedure	42
Unload a single sheet	43
Unload paper key procedure	43
Paper menu procedure	44
View information about the paper	44
Paper presets	45
To install a downloaded paper preset	45
To create your own paper preset	46
Advanced paper preset creation	47
Print on loaded paper	49
Move the paper	49
Maintain the paper	49
Change the drying time	50
Turn the automatic cutter on and off	50
Feed and cut the paper	50
Printing	52
Select print quality	53
Select paper size	53
Custom paper sizes	53
Select margins options	54
Print with shortcuts	54
Rescale a print	55
Preview a print	56
Print a draft	57
High-quality printing	57
If you have a high-resolution image	58
If you have printhead problems	58
If you are printing on photo paper	58
If you are printing on satin photo paper	58
Print in gray shades	59
Print with no margins	59
Reprint an old job	59
Rotate an image	60
Autorotate	61
Print with crop lines	61
Print on sheet paper	61
Use paper economically	61
Use ink economically	62
Color management	63
What is color?	64
The problem: color in the computer world	64
The solution: color management	66
Color and your printer	68
HP Embedded Spectrophotometer	68
A summary of the color management process	69
Color calibration	70
Check calibration status	70
Calibrate	70
Calibration from Photoshop	71
Color profiling	71
Create your own profile	72
Color measurement	73
Install a profile	74
Export a profile	74
Restore an original profile	74
Profile your monitor	74
Advanced profiling	75
Color management options	75
Color management example with Photoshop	76
Synchronized color management with Photoshop	76
Color adjustment options	76
Printing in color	76
Printing in grayscale	77
Color management scenarios	77
Print a color photo for an exhibition (Photoshop, Mac OS)	78
Print a black-and-white photo for an exhibition (Photoshop, Mac OS)	80
Print a digital album (Aperture, Mac OS)	84
Retrieving printer usage information	88
Get printer accounting information	89
Check printer usage statistics	89
Printer statistics with the HP Printer Utility	89
Printer statistics with the Embedded Web Server	89
Check ink and paper usage for a job	89
Ink and paper statistics with the HP Printer Utility	89
Printer statistics with the Embedded Web Server	89
Cost accounting	90
Request accounting data by E-mail	90
Handling ink cartridges and printheads	91
About the ink cartridges	92
Check ink cartridge status	92
Ink menu procedure	92
HP Printer Utility procedures	92
Remove an ink cartridge	92
Insert an ink cartridge	94
About the printheads	95
Check printhead status	96
Remove a printhead	96
Insert a printhead	98
Maintaining the printer	102
Check printer status	103
Clean the exterior of the printer	103
Replace the cutter	103
Maintain the ink cartridges	107
Move or store the printer	107
Update the firmware	108
Update the software	109
Change the battery	109
Printer maintenance kits	109
Secure Disk Erase	109
Accessories	111
How to order supplies and accessories	112
Order ink supplies	112
Order paper	113
Non-recommended paper types	118
Order accessories	118
Introduction to the accessories	119
Stand	119
HP Advanced Profiling Solution	119
Key features	119
Troubleshooting paper issues	121
The paper cannot be loaded successfully	122
Unsuccessful roll load	122
Unsuccessful sheet load	122
Paper loading error messages	123
The paper type is not in the driver	123
Black ink is easily removed when touched	124
After printing, the paper has wrinkles or there is too much ink	124
The paper has jammed	125
Prints do not fall neatly into the basket	127
The sheet stays in the printer when the print has been completed	127
The paper is cut when the print has been completed	127
The cutter does not cut well	127
The roll is loose on the spindle	128
A strip stays on the output tray and generates jams	128
Recalibrate the paper advance	128
Recalibrating the paper advance procedure	129
Return to default calibration	129
Troubleshooting print-quality issues	130
General advice	131
Print quality troubleshooting wizard	131
Horizontal lines across the image (banding)	132
The whole image is blurry or grainy	133
The paper is not flat	133
The print is scuffed or scratched	134
Ink marks on the paper	134
Horizontal smears on the front of coated paper	134
Ink marks on the back of the paper	135
Vertical dotted or dashed lines on the print	135
Vertical continuous lines on the print	136
Edges of objects are stepped or not sharp	136
Edges of objects are darker than expected	136
Bronzing	137
Horizontal lines at the end of a cut sheet print	137
Vertical lines of different colors	137
White spots on the print	137
Colors are inaccurate	138
Color accuracy using EPS or PDF images in page layout applications	138
The image is incomplete (clipped at the bottom)	139
The image is clipped	139
Some objects are missing from the printed image	140
Lines are too thick, too thin or missing	140
Lines appear stepped or jagged	141
Lines print double or in the wrong colors	141
Lines are discontinuous	142
Lines are blurred	143
The Image Diagnostics Print	143
Corrective action	145
If you still have a problem	146
Troubleshooting ink cartridge and printhead issues	147
Cannot insert an ink cartridge	148
Ink cartridge status messages	148
Cannot insert a printhead	148
The front-panel display recommends reseating or replacing a printhead	149
Clean the printheads	149
Clean the printhead drop detector	150
Align the printheads	152
Reinsert printheads procedure	153
Image Quality Maintenance menu procedure	153
Scanning errors during alignment	154
Printhead status messages	154
Troubleshooting general printer issues	155
The printer does not print	156
The printer seems slow	156
Communication failures between computer and printer	156
Cannot access the HP Printer Utility	157
Some Color Center options are unavailable	157
Cannot access the Embedded Web Server	157
Automatic file system check	158
No output when printing from Microsoft Visio 2003	158
Unavailable driver features when printing from QuarkXPress	158
Printer alerts	159
Front-panel error messages	160
HP Customer Care	162
Introduction	163
HP Professional Graphics Services	163
Knowledge Center	163
HP Start-Up Kit	163
HP Care Packs and Warranty Extensions	163
HP Installation	164
HP Proactive Support	164
Contact HP Support	164
Telephone number	165
Printer specifications	166
Functional specifications	167
Physical specifications	168
Memory specifications	168
Power specifications	168
Ecological specifications	168
Environmental specifications	169
Acoustic specifications	169
Glossary	170

Match case Limit results 1 per page

If you have a high-resolution image

If your image has a resolution greater than the rendering resolution (which you can see in the driver's

Paper/Quality

tab under Windows), print sharpness may be improved by selecting the

Maximum

Detail

option.

●

In the driver dialog (Mac OS Print dialog): select custom instead of standard print-quality options,

then check the

Maximum Detail

box.

NOTE:

The

Maximum Detail

option results in slower printing with photo papers, but it does not

increase the amount of ink used.

If you have printhead problems

If your printheads have an excessive number of clogged nozzles (which may cause banding or white

streaks on your prints), print quality can be improved by selecting the

More Passes

option.

●

In the driver dialog (Mac OS Print dialog): select custom instead of standard print-quality options,

then check the

More Passes

box.

NOTE:

The

More Passes

option results in slower printing, but it does not increase the amount of ink

used.

TIP:

Instead of using this option, consider using the Image Diagnostics Print to identify the printhead

or printheads that are causing the problem, and then clean or replace them. See

The Image Diagnostics

on page

133

If you are printing on photo paper

If you are printing on photo paper, you have the option of using the gloss enhancer, which improves

overall gloss quality and reduces or eliminates bronzing. There are three settings:

●

Off

: the gloss enhancer is not used.

●

Economode

: the gloss enhancer is used in inked areas of the image, but not in ink-free (white)

areas.

●

Whole page

: the gloss enhancer is used over the whole area of the defined page, including ink-

free areas.

If the print quality slider is set to Quality, the

Gloss enhancer

option is automatically set to

Whole

page

. To change this setting:

●

In the driver dialog (Mac OS Print dialog): select custom instead of standard print-quality options,

then the

Gloss enhancer

option.

When

Gloss enhancer

is set to

Whole page

, you can further reduce bronzing, if necessary, by

increasing the amount of gloss enhancer used. This can be done from the HP Printer Utility: select

Color Center

Paper preset management

Change printing properties

. The

Gloss enhancer

amount

can be adjusted to use more or less gloss enhancer. Using more gloss enhancer will reduce

bronzing and make the gloss more even across the page; however, it may cause blurriness or

graininess.

If you are printing on satin photo paper

If you are printing on satin photo paper, consider using HP Professional Satin Photo Paper, which can

offer:

●

A wider color gamut

●

Better black optical density

Chapter 5

Printing

ENWW

Printing