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HP nx8220 Hardware and Software Guide - Page 152

Troubleshooting Wireless Devices - drivers download

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Wireless (Select Models Only) The WLAN software is also available as a SoftPaq at the HP Web site. To access, download, and install the SoftPaq, use either of the following procedures: ■ Select Start > Help and Support. - or - ■ Visit the HP Web site at http://www.hp.com/support: a. Choose your language and region. b. Select the Download Drivers and Software radio button c. Enter your computer model information, and then follow the instructions provided at the Web site. ✎ WLAN software is provided in the Network category. To access model information about your computer, refer to the serial number label. The serial number label is on the bottom of the notebook. To access documentation for your WLAN software: 1. Install the WLAN software as instructed earlier in this chapter. 2. Open the utility. 3. Select Help on the menu bar. Troubleshooting Wireless Devices For more troubleshooting information, visit the HP Web site at http://www.hp.com/go/wireless (English only) or refer to the documentation included with your notebook. Hardware and Software Guide 11-9

Section	Page
Contents	3
Component ID	11
Top Components	11
Lights	11
Pointing Devices	13
Buttons	15
Keys	17
Front Components	18
Rear Components	20
Right-Side Components	21
Left-Side Components	22
Bottom Components	24
Additional Hardware Components	26
Additional Components	27
Labels	27
Power	29
Power Control and Light Locations	29
Power Sources	32
Standby and Hibernation	33
Standby	33
Hibernation	34
Initiating Standby, Hibernation or Shutdown	35
When You Leave Your Work	35
When the Power Supply Is Uncertain	35
When Using Infrared Communication or Drive Media	36
Default Power Settings	37
Turning the Notebook or Display On or Off	37
Initiating or Resuming from Standby	39
Initiating or Restoring from Hibernation	40
Using Emergency Shutdown Procedures	41
Power Options	41
Accessing the Power Options Window	42
Displaying the Power Meter Icon	42
Setting or Changing a Power Scheme	43
Using a Security Password	43
Processor Performance Controls (Select Models Only)	44
Battery Packs	46
Identifying Battery Packs	47
Inserting a Primary Battery Pack	48
Removing a Primary Battery Pack	49
Charging Battery Packs	50
Charging a New Battery Pack	51
Charging a Battery Pack in Use	51
Monitoring the Charge of a Battery Pack	52
Obtaining Accurate Charge Information	52
Displaying Charge Information on the Screen	52
Managing Low-Battery Conditions	53
Identifying Low-Battery Conditions	54
Resolving Low-Battery Conditions	54
Calibrating a Battery Pack	56
When to Calibrate	56
How to Calibrate	56
Conserving Battery Power	60
Conserving Battery Power While You Work	60
Selecting Power Conservation Settings	61
Using LAN Power Save Mode	61
Storing a Battery Pack	62
Disposing of a Used Battery Pack	63
Pointing Devices and Keyboard	64
Pointing Devices	64
Using the TouchPad	66
Using the Pointing Stick (Select Models Only)	67
Mouse Properties	68
Hotkeys	69
Hotkey Quick Reference	70
Using Hotkey Commands	71
Initiating Standby (fn+f3)	71
Switching Displays (fn+f4)	72
Viewing Battery Charge Information (fn+f8)	73
Decreasing Screen Brightness (fn+f9)	73
Increasing Screen Brightness (fn+f10)	73
Ambient Light Sensor (fn+f11)	73
Displaying System Information (fn+esc)	73
Using Hotkeys with External Keyboards	74
Keypads	74
Using the Embedded Numeric Keypad	75
Enabling and Disabling the Embedded Numeric Keypad	76
Switching Key Functions on the Embedded Numeric Keypad	76
Using an External Keypad	77
Quick Launch Buttons	78
Identifying Quick Launch Buttons	78
Using Quick Launch Buttons Software	79
Presentation Mode	80
Ambient Light Sensor	81
Quick Tile	83
Info Center	84
Multimedia	85
Audio Features	85
Using the Audio-In (Microphone) Jack	87
Using the Audio-Out (Headphone) Jack	87
Adjusting the Volume	88
Video Features	89
Using the S-Video-Out Jack	90
Connecting a Monitor or Projector	91
Multimedia Software	92
Observing the Copyright Warning	92
Installing Software	93
Enabling AutoPlay	94
Changing DVD Region Settings	94
Using the Operating System	95
Using WinDVD	95
Using Other DVD Software	95
Drives	96
Drive Care	97
IDE Drive Light	98
Primary Hard Drive	99
Removing the Primary Hard Drive	99
Reinstalling the Primary Hard Drive	102
MultiBay II Drive	104
MultiBay II Security Screw	104
MultiBay II Hard Drive	105
Inserting a Hard Drive Module	105
Removing a Hard Drive Module	106
MultiBay II Optical Drive	107
Inserting an Optical Drive	107
Removing an Optical Drive	108
Inserting an Optical Disc	109
Removing an Optical Disc (With Power)	110
Removing an Optical Disc (Without Power)	111
Displaying Optical Disc Contents	112
Avoiding Standby or Hibernation	112
PC Cards	113
What Is a PC Card?	113
PC Card Insertion	114
PC Card Removal	116
SD Cards	117
What Is an SD Card?	117
SD Card Insertion	118
SD Card Removal	119
Memory Modules	120
What Is a Memory Module?	120
Expansion Memory Module Slot	121
Primary Memory Module Slot	126
Hibernation File	132
USB Devices	133
What Is USB?	133
USB Device Connection	134
Operating System and Software	134
USB Legacy Support	135
Modem and Networking	136
Internal Modem	136
Connecting a Modem Cable	137
Using a Country-Specific Modem Cable Adapter	138
Modem Region Selection	139
Viewing the Current Regional Selection	139
Adding New Locations When Traveling	139
Solving Travel Connection Problems	140
Preinstalled Communication Software	142
Network	142
Wireless (Select Models Only)	144
Wireless Local Area Network (Select Models Only)	146
Connecting Your Wireless Notebook to a Corporate WLAN	147
Connecting Your Wireless Notebook to a Public WLAN	147
Setting Up a WLAN in Your Home	148
Using a WLAN Connection	149
Using Wireless Security Features	150
Installing Wireless Software (Optional)	150
Identifying a WLAN Device	151
Accessing WLAN Software and Documentation	151
Troubleshooting Wireless Devices	152
Bluetooth (Select Models Only)	153
Device Power States	155
Turning On the Devices	157
Turning Off and Disabling the Devices	158
Infrared Communications	159
Setting Up an Infrared Transmission	160
Using Standby with Infrared	160
Mobile Printing	161
Security	162
Security Features	162
Security Preferences in Computer Setup	165
Passwords	165
HP and Windows Passwords	166
HP and Windows Password Guidelines	167
HP Administrator Passwords	168
Setting HP Administrator Passwords	169
Entering HP Administrator Passwords	170
Power-On Password	170
Setting a Power-On Password	170
Entering a Power-On Password	171
Requiring a Power-On Password at Restart	172
DriveLock	173
Setting a DriveLock Password	174
Entering a DriveLock Password	175
Requiring a DriveLock Password at Restart	175
Changing a DriveLock Password	176
Removing DriveLock Protection	177
Disabling a Device	178
System Information	179
Antivirus Software	181
Firewall Software	182
Critical Security Updates for Windows XP	184
Using the Smart Card Reader (Select Models Only)	185
Safeguarding Your Smart Card Reader	186
Inserting a Smart Card	186
Removing a Smart Card	187
HP ProtectTools Embedded Security Manager (Select Models Only)	188
Embedded Security for ProtectTools	189
Credential Manager for ProtectTools	190
BIOS Configuration for ProtectTools	191
Smart Card Security for ProtectTools	192
Optional Security Cable	193
Computer Setup	195
Computer Setup Access	196
Computer Setup Defaults	197
Computer Setup Menus	198
File Menu	198
Security Menu	199
Tools Menu	201
Advanced Menu	201
Software Update and Recovery	203
Software Updates	203
Obtaining the Support Software Disc	204
Accessing Notebook Information	204
Software Updates and the HP Web Site	206
Downloading a ROM Update	206
Installing a ROM Update	207
Downloading Other HP Software	208
System Recovery	210
Safeguarding Your Data	210
Altiris Local Recovery	210
Using System Restore Points	212
Creating a System Restore Point	213
Restoring to a Restore Point	213
Repairing or Reinstalling Applications	214
Reinstalling Applications from Your Hard Drive	215
Repairing the Operating System	215
Reinstalling the Operating System	216
Reinstalling Device Drivers and Other Software	217
Notebook Care	218
Temperature	219
Keyboard	220
Display	221
TouchPad	221
Cleaning an Optional External Mouse	222
Travel and Shipping	224
Preparation for Travel and Shipping	224
Tips for Traveling with Your Notebook	225
Specifications	226
Operating Environment	226
Rated Input Power	227
MultiBoot	228
Default Boot Sequence	229
Bootable Devices in Computer Setup	231
MultiBoot Results	232
MultiBoot Preferences	233
Setting a New Default Boot Sequence	233
Setting a MultiBoot Express Prompt	234
Entering MultiBoot Express Preferences	235
HP Client Management Solutions	236
Configuration and Deployment	237
Software Management and Updates	238
HP Client Manager Software	238
Altiris PC Transplant Pro	240
System Software Manager	240