IBM 8872 Service Guide - Page 100
IBM 8872 - eServer xSeries 460 Manual
UPC - 000435813060
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8872 and Type 8874," on page 93 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. System-error log message Action Memory Card x inserted Information only; if the message remains: 1. Make sure that the memory card lever is securely latched. 2. Reseat the memory card. Memory Card x removed Information only; if the message remains: 1. Make sure that the memory card lever is securely latched. 2. Reseat the memory card. Multiple fan failures Replace any missing or failed fans or power supplies. OS Watchdog Triggered 1. Reconfigure the O/S watchdog timer to be a higher value. 2. Reinstall the Remote Supervisor Adapter II SlimLine device driver for the operating system. 3. Disable the O/S watchdog. 4. Check the integrity of the installed operating system. 5. Reinstall the operating system with applicable device drivers. PCI-X Card Power Good Fault 1. Reseat the Remote Supervisor Adapter II SlimLine, if one is present. 2. Reseat the I/O board. 3. Replace the I/O board. 4. (Trained service technician only) Replace the PCI-X board. POST Watchdog Triggered 1. Reconfigure the POST watchdog timer to be a higher value (consistent with the time it takes to complete POST). 2. Disable the POST watchdog. Power Good Fault detected by memory card %d. 1. Reseat the memory cards. 2. Reseat the DIMMs. 3. Reseat the microprocessor tray. 4. (Trained service technician only) Replace the power backplane. 5. (Trained service technician only) Replace the microprocessor tray. Power Supply %d Temperature Warning 1. Make sure that the power supply fans have good airflow and are not obstructed. 2. Make sure the room temperature is within the recommended range (see "Environment" at "Features and specifications" on page 3). 3. Replace the power supply. Power supply current exceeded max spec value 1. Install another power supply (if possible) and make sure that ac power cords are correctly connected. 2. Remove devices that consume an extraordinary amount of power. 3. Replace the power backplane. Power Supply X 12V Over Current Fault 1. Power supply 2. Power backplane 84 IBM xSeries 460 Type 8872 and xSeries MXE 460 Type 8874: Problem Determination and Service Guide