IBM 8872 Service Guide - Page 90

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8872 and Type 8874," on page 93 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 180-xxx-007 Failed power supply fan LED test. 1. Reseat the following components: a. Power supply b. (Trained service technician only) Power supply structure c. I/O board 2. Replace the components listed in step 1 one at a time, in the order shown, restarting the server each time. 180-xxx-008 Failed I/O board LED test. 1. Reseat the I/O board. 2. Replace the I/O board. 180-xxx-009 Failed Active™ PCI LED test. 1. Reseat the following components: a. (Trained service technician only) PCI-X switch card assembly b. I/O board 2. Replace the components listed in step 1 one at a time, in the order shown, restarting the server each time. 201-198-000 Memory Test Aborted: Could not run the test; suspect microprocessor tray error. 1. Restart the server. 2. Run the diagnostic test again. 3. Reinstall the diagnostic programs (see "Updating the firmware" on page 133). 4. (Trained service technician only) Replace the microprocessor tray. 201-198-00n Memory Test Aborted: Could not run the test. Note: n = 1-9 (programming error). 1. Restart the server. 2. Run the diagnostic test again. 3. Reinstall the diagnostic programs (see "Updating the firmware" on page 133). 201-xxx-CBN Failed Memory Test: See "Memory card and memory module (DIMM)" on page 108. v C = memory card [1-4] v B = physical bank [1-2] Note: Bank 1 = DIMMs 1 and 3; Bank 2 = DIMMs 2 and 4 v N = failing DIMM [1-4] 1. Reseat the following components: a. DIMM N b. Memory card C 2. Replace the components listed in step 1 one at a time, in the order shown, restarting the server each time. Note: N = 9 indicates both DIMMs in physical bank B and memory card C. 74 IBM xSeries 460 Type 8872 and xSeries MXE 460 Type 8874: Problem Determination and Service Guide

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
8872
and
Type
8874,”
on
page
93
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
180-xxx-007
Failed
power
supply
fan
LED
test.
1.
Reseat
the
following
components:
a.
Power
supply
b.
(Trained
service
technician
only)
Power
supply
structure
c.
I/O
board
2.
Replace
the
components
listed
in
step
1
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
180-xxx-008
Failed
I/O
board
LED
test.
1.
Reseat
the
I/O
board.
2.
Replace
the
I/O
board.
180-xxx-009
Failed
Active
™
PCI
LED
test.
1.
Reseat
the
following
components:
a.
(Trained
service
technician
only)
PCI-X
switch
card
assembly
b.
I/O
board
2.
Replace
the
components
listed
in
step
1
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
201-198-000
Memory
Test
Aborted:
Could
not
run
the
test;
suspect
microprocessor
tray
error.
1.
Restart
the
server.
2.
Run
the
diagnostic
test
again.
3.
Reinstall
the
diagnostic
programs
(see
“Updating
the
firmware”
on
page
133).
4.
(Trained
service
technician
only)
Replace
the
microprocessor
tray.
201-198-00n
Memory
Test
Aborted:
Could
not
run
the
test.
Note:
n
=
1-9
(programming
error).
1.
Restart
the
server.
2.
Run
the
diagnostic
test
again.
3.
Reinstall
the
diagnostic
programs
(see
“Updating
the
firmware”
on
page
133).
201-xxx-CBN
Failed
Memory
Test:
See
“Memory
card
and
memory
module
(DIMM)”
on
page
108.
v
C
=
memory
card
[1-4]
v
B
=
physical
bank
[1-2]
Note:
Bank
1
=
DIMMs
1
and
3;
Bank
2
=
DIMMs
2
and
4
v
N
=
failing
DIMM
[1-4]
1.
Reseat
the
following
components:
a.
DIMM
N
b.
Memory
card
C
2.
Replace
the
components
listed
in
step
1
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
Note:
N
=
9
indicates
both
DIMMs
in
physical
bank
B
and
memory
card
C.
74
IBM
xSeries
460
Type
8872
and
xSeries
MXE
460
Type
8874:
Problem
Determination
and
Service
Guide