IBM 8872 Service Guide - Page 80

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8872 and Type 8874," on page 93 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 030-271-001 SRAM access error. 1. Update the microcode for the Serial Attached SCSI (SAS) controller (see "Updating the firmware" on page 133). 2. Update the BIOS code (see "Updating the firmware" on page 133). 3. Reseat the I/O board. 4. Replace the I/O board. 030-272-001 NVRAM access error. 1. Update the microcode for the Serial Attached SCSI (SAS) controller (see "Updating the firmware" on page 133). 2. Update the BIOS code (see "Updating the firmware" on page 133). 3. Reseat the I/O board. 4. Replace the I/O board. 030-273-001 FLASH access error. 1. Update the microcode for the Serial Attached SCSI (SAS) controller (see "Updating the firmware" on page 133). 2. Update the BIOS code (see "Updating the firmware" on page 133). 3. Reseat the I/O board. 4. Replace the I/O board. 030-274-001 Base Addr Register Key error. 1. Update the microcode for the Serial Attached SCSI (SAS) controller (see "Updating the firmware" on page 133). 2. Update the BIOS code (see "Updating the firmware" on page 133). 3. Reseat the I/O board. 4. Replace the I/O board. 030-xxx-00n Failed SCSI test on PCI slot n where n represents the slot number of the failing adapter. 1. Check the BMC log or system-error log before replacing a CRU or FRU (see"Error logs" on page 18). 2. Reseat the adapter in slot n. 3. Replace the adapter in slot n. 64 IBM xSeries 460 Type 8872 and xSeries MXE 460 Type 8874: Problem Determination and Service Guide

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
8872
and
Type
8874,”
on
page
93
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
030-271-001
SRAM
access
error.
1.
Update
the
microcode
for
the
Serial
Attached
SCSI
(SAS)
controller
(see
“Updating
the
firmware”
on
page
133).
2.
Update
the
BIOS
code
(see
“Updating
the
firmware”
on
page
133).
3.
Reseat
the
I/O
board.
4.
Replace
the
I/O
board.
030-272-001
NVRAM
access
error.
1.
Update
the
microcode
for
the
Serial
Attached
SCSI
(SAS)
controller
(see
“Updating
the
firmware”
on
page
133).
2.
Update
the
BIOS
code
(see
“Updating
the
firmware”
on
page
133).
3.
Reseat
the
I/O
board.
4.
Replace
the
I/O
board.
030-273-001
FLASH
access
error.
1.
Update
the
microcode
for
the
Serial
Attached
SCSI
(SAS)
controller
(see
“Updating
the
firmware”
on
page
133).
2.
Update
the
BIOS
code
(see
“Updating
the
firmware”
on
page
133).
3.
Reseat
the
I/O
board.
4.
Replace
the
I/O
board.
030-274-001
Base
Addr
Register
Key
error.
1.
Update
the
microcode
for
the
Serial
Attached
SCSI
(SAS)
controller
(see
“Updating
the
firmware”
on
page
133).
2.
Update
the
BIOS
code
(see
“Updating
the
firmware”
on
page
133).
3.
Reseat
the
I/O
board.
4.
Replace
the
I/O
board.
030-xxx-00n
Failed
SCSI
test
on
PCI
slot
n
where
n
represents
the
slot
number
of
the
failing
adapter.
1.
Check
the
BMC
log
or
system-error
log
before
replacing
a
CRU
or
FRU
(see“Error
logs”
on
page
18).
2.
Reseat
the
adapter
in
slot
n.
3.
Replace
the
adapter
in
slot
n.
64
IBM
xSeries
460
Type
8872
and
xSeries
MXE
460
Type
8874:
Problem
Determination
and
Service
Guide