IBM 8872 Service Guide - Page 88

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8872 and Type 8874," on page 93 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 166-400-100 DMC Self Test Result failed tests: xxx where 1. Disconnect all server and option power cords xxx=flash, ROM, or RAM. from the server, wait 30 seconds, reconnect the power cords, and retry. 2. Update the BIOS code, BMC, service processor, and diagnostics firmware (see "Updating the firmware" on page 133). 180-197-000 SCSI ASPI driver not installed. 1. Remove the RAID adapter, if one is installed, and run the test again. 2. Reseat the following components: a. SAS hard disk drive backplane cables b. I/O board c. Microprocessor tray 3. Replace the following components one at a time, in the order shown, restarting the server each time. a. SAS hard disk drive backplane b. I/O board c. (Trained service technician only) Microprocessor tray 180-361-003 Failed fan LED test. 1. Reseat the following components: a. Fan b. I/O board 2. Replace the components listed above one at a time, in the order listed above, restarting the server each time. 180-xxx-000 Diagnostics LED failure. Run the diagnostic LED test for the failing LED. 180-xxx-001 Failed front LED panel test. 1. Reseat the following components: a. (Trained service technician only) Operator information panel b. I/O board c. Microprocessor tray 2. Replace the following components one at a time, in the order shown, restarting the server each time. a. (Trained service technician only) Operator information panel b. I/O board c. (Trained service technician only) Microprocessor tray 72 IBM xSeries 460 Type 8872 and xSeries MXE 460 Type 8874: Problem Determination and Service Guide

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
8872
and
Type
8874,”
on
page
93
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
166-400-100
DMC
Self
Test
Result
failed
tests:
xxx
where
xxx=flash,
ROM,
or
RAM.
1.
Disconnect
all
server
and
option
power
cords
from
the
server,
wait
30
seconds,
reconnect
the
power
cords,
and
retry.
2.
Update
the
BIOS
code,
BMC,
service
processor,
and
diagnostics
firmware
(see
“Updating
the
firmware”
on
page
133).
180-197-000
SCSI
ASPI
driver
not
installed.
1.
Remove
the
RAID
adapter,
if
one
is
installed,
and
run
the
test
again.
2.
Reseat
the
following
components:
a.
SAS
hard
disk
drive
backplane
cables
b.
I/O
board
c.
Microprocessor
tray
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
a.
SAS
hard
disk
drive
backplane
b.
I/O
board
c.
(Trained
service
technician
only)
Microprocessor
tray
180-361-003
Failed
fan
LED
test.
1.
Reseat
the
following
components:
a.
Fan
b.
I/O
board
2.
Replace
the
components
listed
above
one
at
a
time,
in
the
order
listed
above,
restarting
the
server
each
time.
180-xxx-000
Diagnostics
LED
failure.
Run
the
diagnostic
LED
test
for
the
failing
LED.
180-xxx-001
Failed
front
LED
panel
test.
1.
Reseat
the
following
components:
a.
(Trained
service
technician
only)
Operator
information
panel
b.
I/O
board
c.
Microprocessor
tray
2.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
a.
(Trained
service
technician
only)
Operator
information
panel
b.
I/O
board
c.
(Trained
service
technician
only)
Microprocessor
tray
72
IBM
xSeries
460
Type
8872
and
xSeries
MXE
460
Type
8874:
Problem
Determination
and
Service
Guide