IBM 8872 Service Guide - Page 79

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8872 and Type 8874," on page 93 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 030-265-001 Communication Error. 1. Update the microcode for the Serial Attached SCSI (SAS) controller (see "Updating the firmware" on page 133). 2. Update the BIOS code (see "Updating the firmware" on page 133). 3. Reseat the I/O board. 4. Replace the I/O board. 030-266-001 Eight SAS/SATA Channel Error. 1. Update the microcode for the Serial Attached SCSI (SAS) controller (see "Updating the firmware" on page 133). 2. Update the BIOS code (see "Updating the firmware" on page 133). 3. Reseat the I/O board. 4. Replace the I/O board. 030-267-001 Central Management Seq error. 1. Update the microcode for the Serial Attached SCSI (SAS) controller (see "Updating the firmware" on page 133). 2. Update the BIOS code (see "Updating the firmware" on page 133). 3. Reseat the I/O board. 4. Replace the I/O board. 030-268-001 Link m Cntrl 0 Sequencer error. 1. Update the microcode for the Serial Attached SCSI (SAS) controller (see "Updating the firmware" on page 133). 2. Update the BIOS code (see "Updating the firmware" on page 133). 3. Reseat the I/O board. 4. Replace the I/O board. 030-269-001 Link m Cntrl 1 Sequencer error. 1. Update the microcode for the Serial Attached SCSI (SAS) controller (see "Updating the firmware" on page 133). 2. Update the BIOS code (see "Updating the firmware" on page 133). 3. Reseat the I/O board. 4. Replace the I/O board. 030-270-001 On Chip Memory access error. 1. Update the microcode for the Serial Attached SCSI (SAS) controller (see "Updating the firmware" on page 133). 2. Update the BIOS code (see "Updating the firmware" on page 133). 3. Reseat the I/O board. 4. Replace the I/O board. Chapter 2. Diagnostics 63

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
8872
and
Type
8874,”
on
page
93
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
030-265-001
Communication
Error.
1.
Update
the
microcode
for
the
Serial
Attached
SCSI
(SAS)
controller
(see
“Updating
the
firmware”
on
page
133).
2.
Update
the
BIOS
code
(see
“Updating
the
firmware”
on
page
133).
3.
Reseat
the
I/O
board.
4.
Replace
the
I/O
board.
030-266-001
Eight
SAS/SATA
Channel
Error.
1.
Update
the
microcode
for
the
Serial
Attached
SCSI
(SAS)
controller
(see
“Updating
the
firmware”
on
page
133).
2.
Update
the
BIOS
code
(see
“Updating
the
firmware”
on
page
133).
3.
Reseat
the
I/O
board.
4.
Replace
the
I/O
board.
030-267-001
Central
Management
Seq
error.
1.
Update
the
microcode
for
the
Serial
Attached
SCSI
(SAS)
controller
(see
“Updating
the
firmware”
on
page
133).
2.
Update
the
BIOS
code
(see
“Updating
the
firmware”
on
page
133).
3.
Reseat
the
I/O
board.
4.
Replace
the
I/O
board.
030-268-001
Link
m
Cntrl
0
Sequencer
error.
1.
Update
the
microcode
for
the
Serial
Attached
SCSI
(SAS)
controller
(see
“Updating
the
firmware”
on
page
133).
2.
Update
the
BIOS
code
(see
“Updating
the
firmware”
on
page
133).
3.
Reseat
the
I/O
board.
4.
Replace
the
I/O
board.
030-269-001
Link
m
Cntrl
1
Sequencer
error.
1.
Update
the
microcode
for
the
Serial
Attached
SCSI
(SAS)
controller
(see
“Updating
the
firmware”
on
page
133).
2.
Update
the
BIOS
code
(see
“Updating
the
firmware”
on
page
133).
3.
Reseat
the
I/O
board.
4.
Replace
the
I/O
board.
030-270-001
On
Chip
Memory
access
error.
1.
Update
the
microcode
for
the
Serial
Attached
SCSI
(SAS)
controller
(see
“Updating
the
firmware”
on
page
133).
2.
Update
the
BIOS
code
(see
“Updating
the
firmware”
on
page
133).
3.
Reseat
the
I/O
board.
4.
Replace
the
I/O
board.
Chapter
2.
Diagnostics
63