IBM 8872 Service Guide - Page 78

trained

Get IBM 8872 - eServer xSeries 460 PDF manuals and user guides
UPC - 000435813060
View all IBM 8872 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 78 highlights

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8872 and Type 8874," on page 93 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 015-xxx-001 Failed USB test. 1. Reseat the I/O board. 2. Replace the I/O board. 015-xxx-015 Failed USB external loopback test. 1. Reseat the I/O board. 2. Replace the I/O board. 015-xxx-198 Remote Supervisor Adapter II SlimLine installed or USB device connected during USB test. 1. If a Remote Supervisor Adapter II SlimLine is installed as an option, remove it and run the test again. 2. Remove all USB devices and run the test again. 3. Reseat the I/O board. 4. Replace the I/O board. 020-xxx-000 Failed PCI Interface test. 1. Reseat the following components: a. (Trained service technician only) PCI-X switch card assembly b. I/O board 2. Replace the components listed in step 1 one at a time, in the order shown, restarting the server each time. 020-xxx-001 Failed hot-swap slot 1 PCI latch test. 1. (Trained service technician only) Reseat the PCI-X switch card assembly. 2. (Trained service technician only) Replace the PCI-X switch card assembly. 020-xxx-002 Failed hot-swap slot 2 PCI latch test. 1. (Trained service technician only) Reseat the PCI-X switch card assembly. 2. (Trained service technician only) Replace the PCI-X switch card assembly. 020-xxx-003 Failed hot-swap slot 3 PCI latch test. 1. (Trained service technician only) Reseat the PCI-X switch card assembly. 2. (Trained service technician only) Replace the PCI-X switch card assembly. 020-xxx-004 Failed hot-swap slot 4 PCI latch test. 1. (Trained service technician only) Reseat the PCI-X switch card assembly. 2. (Trained service technician only) Replace the PCI-X switch card assembly. 020-xxx-005 Failed hot-swap slot 5 PCI latch test. 1. (Trained service technician only) Reseat the PCI-X switch card assembly. 2. (Trained service technician only) Replace the PCI-X switch card assembly. 020-xxx-006 Failed hot-swap slot 6 PCI latch test. 1. (Trained service technician only) Reseat the PCI-X switch card assembly. 2. (Trained service technician only) Replace the PCI-X switch card assembly. 62 IBM xSeries 460 Type 8872 and xSeries MXE 460 Type 8874: Problem Determination and Service Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
8872
and
Type
8874,”
on
page
93
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
015-xxx-001
Failed
USB
test.
1.
Reseat
the
I/O
board.
2.
Replace
the
I/O
board.
015-xxx-015
Failed
USB
external
loopback
test.
1.
Reseat
the
I/O
board.
2.
Replace
the
I/O
board.
015-xxx-198
Remote
Supervisor
Adapter
II
SlimLine
installed
or
USB
device
connected
during
USB
test.
1.
If
a
Remote
Supervisor
Adapter
II
SlimLine
is
installed
as
an
option,
remove
it
and
run
the
test
again.
2.
Remove
all
USB
devices
and
run
the
test
again.
3.
Reseat
the
I/O
board.
4.
Replace
the
I/O
board.
020-xxx-000
Failed
PCI
Interface
test.
1.
Reseat
the
following
components:
a.
(Trained
service
technician
only)
PCI-X
switch
card
assembly
b.
I/O
board
2.
Replace
the
components
listed
in
step
1
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
020-xxx-001
Failed
hot-swap
slot
1
PCI
latch
test.
1.
(Trained
service
technician
only)
Reseat
the
PCI-X
switch
card
assembly.
2.
(Trained
service
technician
only)
Replace
the
PCI-X
switch
card
assembly.
020-xxx-002
Failed
hot-swap
slot
2
PCI
latch
test.
1.
(Trained
service
technician
only)
Reseat
the
PCI-X
switch
card
assembly.
2.
(Trained
service
technician
only)
Replace
the
PCI-X
switch
card
assembly.
020-xxx-003
Failed
hot-swap
slot
3
PCI
latch
test.
1.
(Trained
service
technician
only)
Reseat
the
PCI-X
switch
card
assembly.
2.
(Trained
service
technician
only)
Replace
the
PCI-X
switch
card
assembly.
020-xxx-004
Failed
hot-swap
slot
4
PCI
latch
test.
1.
(Trained
service
technician
only)
Reseat
the
PCI-X
switch
card
assembly.
2.
(Trained
service
technician
only)
Replace
the
PCI-X
switch
card
assembly.
020-xxx-005
Failed
hot-swap
slot
5
PCI
latch
test.
1.
(Trained
service
technician
only)
Reseat
the
PCI-X
switch
card
assembly.
2.
(Trained
service
technician
only)
Replace
the
PCI-X
switch
card
assembly.
020-xxx-006
Failed
hot-swap
slot
6
PCI
latch
test.
1.
(Trained
service
technician
only)
Reseat
the
PCI-X
switch
card
assembly.
2.
(Trained
service
technician
only)
Replace
the
PCI-X
switch
card
assembly.
62
IBM
xSeries
460
Type
8872
and
xSeries
MXE
460
Type
8874:
Problem
Determination
and
Service
Guide