IBM 8872 Service Guide - Page 84
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UPC - 000435813060
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8872 and Type 8874," on page 93 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 089-xxx-0nn Failed microprocessor test, where nn=APIC ID. APIC ID Microprocessor 00, 01 1 06, 07 2 10, 11 3 16, 17 4 1. Reseat the following components: a. (Trained service technician only) Microprocessor nn b. Microprocessor tray 2. Replace the following components one at a time, in the order shown, restarting the server each time. a. (Trained service technician only) Microprocessor nn b. (Trained service technician only) Microprocessor tray 155-xxx-xxx Failed Active Memory™ latch test. 1. Reseat the memory card. 2. Replace the memory card. 166-051-000 System Management: Failed. Unable to communicate with ASM. It may be busy. Run the test again. 1. Update the firmware (BIOS, service processor, and diagnostics; see "Updating the firmware" on page 133). 2. Run the diagnostic test again. 3. Correct other error conditions (including failed systems-management tests and items that are logged in the Remote Supervisor Adapter II SlimLine system-error log) and retry. 4. Disconnect all server and option power cords from the server, wait 30 seconds, reconnect the power cords, and retry. 5. Reseat the Remote Supervisor Adapter II SlimLine. 6. Replace the Remote Supervisor Adapter II SlimLine. 166-060-000 System Management: Failed. Unable to communicate with ASM. It may be busy. Run the test again. 1. Update the firmware (BIOS, service processor, and diagnostics; see "Updating the firmware" on page 133). 2. Run the diagnostic test again. 3. Correct other error conditions (including failed systems-management tests and items that are logged in the Remote Supervisor Adapter II SlimLine system-error log) and retry. 4. Disconnect all server and option power cords from the server, wait 30 seconds, reconnect the power cords, and retry. 5. Reseat the Remote Supervisor Adapter II SlimLine. 6. Replace the Remote Supervisor Adapter II SlimLine. 68 IBM xSeries 460 Type 8872 and xSeries MXE 460 Type 8874: Problem Determination and Service Guide