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Kyocera KM-3035 Fax System (J) Operation Guide Rev-1 - Page 79

Troubleshooting Tables

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Section 4 Troubleshooting Troubleshooting Tables If you experience trouble with your fax machine, refer to the tables below for the appropriate corrective procedures. If the trouble persists, contact your service representative, an authorized service center or the place of purchase. Problem Check point Corrective procedure Reference page The detected document size is often wrong. Is the machine installed in a location where it is exposed to strong light from directly overhead, or from above and behind? If the machine is installed in such a location, document size detection may be influenced by the light. Consult with your service representative, an authorized service center or the place of purchase. ______ I am not able to send my documents. Is the modular cord connected correctly? Connect the modular cord correctly. Is "Communication Error" displayed? Perform the necessary procedure to correct the error and try to transmit the documents again. ______ 10-7 Is Password Check Transmission turned ON? Turn Password Check Transmission OFF. 5-47 I am not able to perform Broadcast Transmission. Is the memory in your fax machine full? Try the Broadcast Transmission procedure again after memory becomes available or after you create available space in memory. 2-9 5-16 5-55 During registration of an Encryption Box, an error occurs when I enter the box number and I cannot register the Encryption Box. Is the box number you are trying to enter the same as the subaddress already registered for an F-Code Box? You CANNOT register an Encryption Box number that is identical to a registered F-Code Box subaddress. Select a different Encryption Box number. ______ I am not able to print out documents from my Encryption Box. Are the Encryption Box number and ID that you entered correct? If you do not know the correct Encryption Box ID, contact your service representative, an authorized service center or the place of purchase. ______ 4-5

Section	Page
Introduction	4
Contents	6
Important! Please read it first.	11
INSTALLATION PRECAUTIONS	11
PRECAUTIONS FOR USE	11
Section 1 Fax Operation (Names of Parts / Preparations / Features and Functions of this Fax)	13
Names of Parts	13
Main Body Parts and their Functions	13
Operation Panel and their Functions	14
Basic fax screen on the touch panel	15
Preparations	18
Designating the Type of Phone Line Being Used (Line Type setting) (Inch version only)	18
Turning TTI Transmission ON/OFF (TTI setting)	19
Registering the Information Identifying Your Facsimile (Location Info. setting)	20
Setting the Current Date and Time (Date & Time setting)	21
Features and Functions of this Fax	23
Switching from the Copy Operation Mode to the Fax Operation Mode	23
What is the “Initial Mode”?	23
What is the Administrator Number Used For?	24
When You Press the Reset Key...	24
Automatically Clearing the Current Settings (Auto Clear function)	24
Using a 3-digit Document Number to Manage Fax Communications (Document Number)	24
Automatically Engaging the Energy Saving Mode (Auto Sleep function)	24
Sending a Fax Directly from a Network Computer (Network FAX functions [option])	25
Handling 2 Jobs Simultaneously (Dual Access function)	25
Sending Multiple Sets of Documents in One Batch (Batch Transmission function)	28
Rotating the Document Image for Transmission (Rotate & Transmit function)	28
Verifying IDs With the Other Party Using F-Codes (F-Code Based Communication)	28
Receiving Documents Even When Paper Has Run Out (Memory Reception function)	29
Rotating Received Data to Fit the Available Paper (Rotate Received Data function)	29
Backing Up Memory Even During a Power Failure (Imaging Memory Backup function)	29
Printing Out Received Documents Even During Copying (Fax Priority Printout function)	30
Make Copies Even During Printing of an Incoming Fax (Copy Priority Printout function)	30
Using a 3-Digit Number to Select the Destination (Abbreviated Numbers)	30
Section 2 Fax Operation (Basic Use)	31
Sending Documents	31
Receiving Documents Automatically (Automatic Fax Reception)	37
Canceling a Communication	39
Canceling a Memory Transmission (during scanning)	39
Canceling a Memory Transmission (during transmission)	39
Canceling a Direct Feed Transmission	40
Canceling a Reception	40
Entering Characters	41
What is in the Character Input screen?	41
How Do I Enter Characters?	42
Dialing the Destination Using Only One Key (One-Touch Keys)	43
Registering New One-Touch Keys	43
Modifying or Deleting Registered Information	46
Dialing With a One-Touch Key	47
Printing Out a One-Touch Key List	48
Dialing the Destination Using Only a 3-Digit Number (Abbreviated Dialing)	49
Dialing the Destination Using the Address Book (Address Book)	51
Searching for a Destination with the Address Book	51
How Do I Find a Destination in the Address Book?	51
Printing Out a Telephone Directory List	53
Dialing the Same Number Again (Redailing functions)	54
Automatic Redialing	54
Manual Redialing	54
Section 3 Fax Operation (Various Functions)	55
Sending 2-Sided Documents (Duplex Transmission)	55
Preparing the Next Documents During Another Communication (Standby Transmission)	57
Sending the Same Documents to Multiple Destinations (Broadcast Transmission)	59
Sending Important Documents Before Others (Interrupt Transmission)	61
Sending Documents at a Specified Time (Communication Using the Timer)	62
Dialing the Destination With A Registered Number and the Keypad (Chain Dial Keys)	64
Registering New Chain Dial Keys	64
Modifying or Deleting Registered Information	66
Dialing With a Chain Dial Key	67
Managing Information for a Scheduled Communication (Editing a Communication in Memory)	68
Printing Out a Sample Image of Waiting Documents	68
Force-Starting the Communication	69
Deleting the Communication	69
Modifying the Contents of the Communication	70
Initiating the Fax Connection Manually (Manual Fax Transmission)	73
Initiating the Fax Connection Manually (Manual Fax Reception)	74
Section 4 Troubleshooting	75
When the Fax Data Indicator is Lit...	75
CAUTIONS before Disconnecting the Power Cord (Inch version)	75
CAUTIONS before Disconnecting the Power Cord or Turning Off the Main Power Switch (Metric version)	75
If a Power Failure Report is Printed Out...	75
If an Error Occurs...	76
When One of These Message is Displayed...	77
Troubleshooting Tables	79
Section 5 Other Features of this Fax	83
Automatically Switching Between the Fax and a Telephone (Auto FAX/TEL Switching)	83
Automatically Switching Between the Fax and an Answering Machine (TAD Reception)	85
Using Different Fax and Telephone Numbers (D.R.D. Reception) [Available in inch versions only]	87
Initiating Fax Reception From A Connected Telephone (Remote Switching)	88
Changing the Remote Switching Number	88
Initiating the Reception	89
Allowing the Receiving Party to Initiate Reception (Polling Communication)	90
Preparing Documents for a Polling Transmission	90
Receiving Documents Using Polling Reception	91
Communicating Using F-Codes (F-Code Based Communication)	93
What F-Codes are used in this fax?	93
What are F-Code Boxes?	93
Communicating Confidentially (F-Code Based Confidential Communication)	94
Registering New F-Code Confidential Boxes	94
Modifying or Deleting F-Code Confidential Boxes	96
Sending Documents Using F-Code Based Confidential Transmission	97
Printing Out Documents from an F-Code Confidential Box	98
Printing Out an F-Code Confidential Box List	99
Entering Documents into an F-Code Confidential Box	100
Receiving Documents from an F-Code Based Bulletin Board	102
Using a Relay Station to Send Your Documents (F-Code Based Relay Broadcast Communication)	104
Registering New F-Code Relay Boxes	104
Modifying or Deleting F-Code Relay Boxes	106
Sending Documents as an F-Code Based Relay Broadcast Transmission	107
Printing Out an F-Code Relay Box List	109
Having Received Faxes Forwarded to Another Fax Number (Fax Forwarding)	110
Registering the Fax Forwarding Information	110
Modifying Registered Fax Forwarding Information	111
Turning Fax Forwarding ON/OFF	112
Dialing Multiple Destinations as a Group (Group Dial Keys)	113
Registering New Group Dial Keys	113
Modifying or Deleting Registered Information	114
Dialing With a Group Dial Key	116
Printing Out a Group Dial List	117
Saving Specific Communication Settings as a Single Program (Program Keys)	118
Registering New Program Keys	118
Modifying or Deleting Registered Information	120
Using a Program Key	121
Printing Out a Program Dial List	122
Enabling Communication Only When Certain Passwords Match (Password Check Communication)	124
Registering New Permit Telephone Numbers	124
Modifying or Deleting Permit Telephone Numbers	126
Registering New Permit IDs	127
Modifying or Deleting Permit IDs	128
Turning Password Check Communication ON/OFF	129
Communicating with Encrypted Documents (Encrypted Communication)	130
Registering New Encryption Keys	130
Modifying or Deleting Encryption Keys	132
Registering New Encryption Boxes	133
Modifying or Deleting Encryption Boxes	135
Performing the Operation at the Transmitting Fax	136
Performing the Operation at the Receiving Fax	136
Printing Out Documents from an Encryption Box	137
Printing Out an Encryption Key List	138
Printing Out an Encryption Box List	139
Managing Fax Use by Each Department (Restricted Access)	140
Using the fax with Restricted Access turned ON...	141
Accessing the Registration Select Screen When Restricted Access is Turned ON	141
Accessing the Application Screen When Restricted Access is Turned ON	142
Accessing the Report Selection Screen When Restricted Access is Turned ON	143
Checking Transmission/Copy Counts	145
Printing Out a Restricted Access Report	145
Section 6 Managing Information About Your Fax Communications	147
Checking the Result of Each Communication (Communication Result Display)	147
Checking the Result of Transmissions	147
Checking the Result of Receptions	148
Printing the Different Management Reports/List (Management Reports/Lists Printout)	150
Printing Out an Activity Report	150
Printing Out a Confirmation Report	151
Printing Out a User Setting List	152
Section 7 Various Settings and Registration	153
Turning Print Out of Each Report ON/OFF (Print Report setting)	153
Turning the Bulletin Board ON/OFF (Bulletin Board setting)	155
Setting the Number of Rings [Auto Fax Reception] (Number of Rings setting)	156
Making Volume Settings (Volume setting)	157
Setting the Document Size for Scanning from the Document Processor (Scan from DP setting)	158
Setting the Default Transmission Mode (TX Mode/Default setting)	159
Selecting the Automatic Reception Mode (Receive Mode setting)	160
Turning Reception Date & Time Print Out ON/OFF (RX Date/Time setting)	161
Selecting the Paper Feed Selection Mode (Fax Paper Feeding Tray setting)	162
Turning Duplex Reception ON/OFF (Duplex RX setting)	164
Turning 2 in 1 Reception ON/OFF (2 in 1 RX setting)	165
Turning Remote Diagnosis ON/OFF (Remote Diagnosis setting)	166
Registering the Remote Test ID (Remote Test ID setting)	167
Turning Manual Paper Feed ON/OFF (“Bypass feeding” setting)	168
Receiving faxes at the same size or a reduced size (“Reception size” setting)	169
Section 8 Optional Equipment	171
Optional Memory	171
Section 9 Network FAX Settings (Option)	173
Performing the Setup Procedure	174
Connecting the Fax Machine and the Computer	175
Making the Initial Settings on the Fax Machine	176
Registering the Network FAX Reception Settings	176
Turning the Save Transmitted Documents Function ON/OFF	177
Selecting the File Type	178
Registering the Network FAX Information	179
Printing Out a Network FAX Settings List	184
Section 10 Reference Information	185
Specifications	185
Character Input Screens	186
Paper Size and Priority Feed Chart (Inch version)	187
Paper Size and Priority Feed Chart (Metric version)	188
Menu Flow Charts	189
Error Code Tables	191