Lenovo ThinkCentre M92 Hardware Maintenance Manual (HMM) (May 2012) - ThinkCen - Page 55

Monitor problems, Wrong characters appear on the screen

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• Scratching the surface of the reader with a hard, pointed object. • Scraping the surface of the reader with your nail or anything hard. • Using or touching the reader with a dirty finger. • The surface of your finger is very different from when you enrolled your fingerprint. The wireless keyboard does not work Symptom: The wireless keyboard does not work. Action: If the Transceiver Communications LED is on and the wireless Keyboard does not work, restart your computer. If restarting your computer does not solve the problem, verify that the following conditions are met: • The batteries are properly installed. • The batteries still retain their current. • The wireless Keyboard is located less than ten meters away from the transceiver. • The transceiver is fully installed. Action: If the Transceiver Communications LED is not on, reconnect the transceiver and the keyboard. Monitor problems Note: Many monitors have status-indicator lights and built-in controls for adjusting brightness, contrast, width, height, and other picture adjustments. However, the controls vary from monitor type to monitor type. For information about the status lights and using the controls, refer to the documentation that comes with your monitor. Select your symptom from the following list: • "Wrong characters appear on the screen" on page 49 • "The monitor works when you turn on the computer, but goes blank after some period of computer inactivity" on page 49 • "The monitor works when you turn on the computer, but goes blank when you start some application programs" on page 50 • "The image appears to be flickering" on page 50 • "The image is discolored" on page 50 Wrong characters appear on the screen Symptom: Wrong characters appear on the screen. Action: Have the computer serviced. For details, see "Additional information resources" on page 34. The monitor works when you turn on the computer, but goes blank after some period of computer inactivity Symptom: The monitor works when you turn on the computer, but goes blank after some period of computer inactivity. Action: The computer is probably set for energy savings with the power-management feature. If the power-management feature is enabled, disabling it or changing the settings might solve the problem. If these actions do not correct the problem, run the diagnostic programs (see "Lenovo Solution Center" on page 58 for instructions). If you need technical assistance, see "Additional information resources" on page 34. Chapter 5. Troubleshooting and diagnostics 49

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•
Scratching the surface of the reader with a hard, pointed object.
•
Scraping the surface of the reader with your nail or anything hard.
•
Using or touching the reader with a dirty finger.
•
The surface of your finger is very different from when you enrolled your fingerprint.
The wireless keyboard does not work
Symptom: The wireless keyboard does not work.
Action: If the Transceiver Communications LED is on and the wireless Keyboard does not work, restart your
computer. If restarting your computer does not solve the problem, verify that the following conditions are met:
•
The batteries are properly installed.
•
The batteries still retain their current.
•
The wireless Keyboard is located less than ten meters away from the transceiver.
•
The transceiver is fully installed.
Action: If the Transceiver Communications LED is not on, reconnect the transceiver and the keyboard.
Monitor problems
Note:
Many monitors have status-indicator lights and built-in controls for adjusting brightness, contrast,
width, height, and other picture adjustments. However, the controls vary from monitor type to monitor type.
For information about the status lights and using the controls, refer to the documentation that comes
with your monitor.
Select your symptom from the following list:
•
“Wrong characters appear on the screen” on page 49
•
“The monitor works when you turn on the computer, but goes blank after some period of computer
inactivity” on page 49
•
“The monitor works when you turn on the computer, but goes blank when you start some application
programs” on page 50
•
“The image appears to be flickering” on page 50
•
“The image is discolored” on page 50
Wrong characters appear on the screen
Symptom: Wrong characters appear on the screen.
Action: Have the computer serviced. For details, see “Additional information resources” on page 34.
The monitor works when you turn on the computer, but goes blank after some period
of computer inactivity
Symptom: The monitor works when you turn on the computer, but goes blank after some period of computer
inactivity.
Action: The computer is probably set for energy savings with the power-management feature. If the
power-management feature is enabled, disabling it or changing the settings might solve the problem.
If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on
page 58 for instructions). If you need technical assistance, see “Additional information resources” on page 34.
Chapter 5
.
Troubleshooting and diagnostics
49