Lenovo ThinkPad S430 User Guide - Page 147

Problems with ports and connectors, A USB problem

Page 147 highlights

• Other applications run correctly on your computer. • The necessary device drivers are installed. • The application works when it is run on some other computer. If an error message is displayed while you are using the application program, refer to the manuals supplied with the application. If the application still does not run correctly, contact your place of purchase or a service representative for help. Problems with ports and connectors The following are the most common problems with ports and connectors. A USB problem Problem: A device connected to the USB connector does not work. Solution: Open the Device Manager window. Ensure that the USB device setup is correct, and that the assignment of computer resource and the installation of the device driver are correct. Open Control Panel. Click Hardware and Sound ➙ Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Refer to "Diagnosing problems" on page 113 for a diagnostic test of the USB connector. Chapter 9. Troubleshooting computer problems 131

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Other applications run correctly on your computer.
The necessary device drivers are installed.
The application works when it is run on some other computer.
If an error message is displayed while you are using the application program, refer to the manuals supplied
with the application.
If the application still does not run correctly, contact your place of purchase or a service representative
for help.
Problems with ports and connectors
The following are the most common problems with ports and connectors.
A USB problem
Problem
: A device connected to the USB connector does not work.
Solution
: Open the Device Manager window. Ensure that the USB device setup is correct, and that the
assignment of computer resource and the installation of the device driver are correct. Open Control Panel.
Click
Hardware and Sound
Device Manager
. If you are prompted for an administrator password or
confirmation, type the password or provide confirmation.
Refer to “Diagnosing problems” on page 113 for a diagnostic test of the USB connector.
Chapter 9
.
Troubleshooting computer problems
131