Lexmark X658DFE Service Manual - Page 45

7462 Error code table Error code or message 30.01- 30.05 31.01 Error contents Defective print cartridge or smart chip. Defective print cartridge or smart chip. 31.02 31.03 31.04 Defective print cartridge or smart chip. Defective print cartridge or smart chip. Defective print cartridge or smart chip. 31.05 Defective print cartridge or smart chip. 31.06 31.07 32.01 Defective print cartridge or smart chip. Defective print cartridge or smart chip. Unsupported print cartridge. 32.04 32.05 Unsupported print cartridge. Unsupported print cartridge. Description/Action Possible repair actions Possible mechanical problem or modified cartridge for toner refilling. Possible bad installation of smartchip or communication error with print cartridge ID connector assembly. Possible damaged smartchip or invalid smartchip. Replace the print cartridge. 1. Inspect and clean print cartridge connector assembly. 2. Ensure that above component is properly connected. 3. Replace the print cartridge. Replace the print cartridge. Possible cloned or damaged smartchip. Replace the print cartridge. Possible bad installation of smartchip or communication error with print cartridge ID connector assembly. Possible bad installation of smartchip or communication error with print cartridge ID connector assembly. Possible cloned smartchip. 1. Inspect and clean print cartridge connector assembly. 2. Ensure that above component is properly connected. 3. Replace the print cartridge. 1. Inspect and clean print cartridge connector assembly. 2. Ensure that above component is properly connected. 3. Replace the print cartridge. Replace the print cartridge. Excessive opening and closing of the operator panel cover assembly exhausting smart chip authentication credits. Print cartridge not supported or incorrect CC/MC print cartridge settings. Incorrect data in smartchip. Replace the print cartridge. 1. Ensure proper machine model print cartridge is being used. 2. Replace the print cartridge. Replace the print cartridge. Print cartridge not supported or machine class incorrect. 1. Ensure proper machine model print cartridge is being used. 2. Replace the print cartridge. Diagnostic information 2-11