Sharp AR-M280 AR-M280 AR-M350 AR-M450 Operation Manual (for multifunction - Page 65

Solution, Problem - windows 7 driver

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TROUBLESHOOTING Problem Black pages Image loss along the edges Printer prints in reverse order. Solution q Is color image data printed? Color image may be printed in black. q Are the black and white areas reversed? Cancel negative image printing feature in the printer driver. q Is the image loss outside the print area? Change the print area (page xxxx) or reduce the print image. q Is the reverse order selected in the application software? Cancel the reverse order printing in the application software. Printer stops in the middle of a print job. q Too much paper in the exit tray? (page xxxx) Remove the paper from the exit tray. Paper specified from application is not used. q Has the paper runs out? q Is paper selection of driver "Auto"? Printer resident font cannot be selected from application software (when the PPD file of an optional PS3 expansion kit is used in Windows (not NT) environment). q Has the resident font information installed? Load paper. Ensure that the desired paper is set in a paper tray of the printer and select "Auto" in the paper selection of the printer driver. 4 Install (or reinstall) the resident font information. If installed resident font information may be damaged, reinstall it. (page xxxx) Printer write error occurs when using the printer as a local printer. q Is the timeout time short? Set a longer time in the timeout setting. Only one set has been output when more than one set has been specified. (A notice page has been output.) q Is the number of pages large? Not printed or only a q Two-sided printing of a large number notice page is printed. of pages is specified? Printed image is too light or too dark. q Is the exposure control set properly? The print data amount exceeds the limit of storage of this printer. (page xxxx) Repeat one set printing. If a hard disk is not installed, installation of it may enable printing of more than one set depending on the number of pages. Print a smaller number of pages at a time. If a hard disk is not installed, installation of it may enable printing depending on the number of pages. The printer exposure level can be adjusted by using a key operator program. Contact your key operator. (page xxxx) 4-9

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4-9
4
TROUBLESHOOTING
Solution
Problem
Black pages
Image loss along the
edges
Printer prints in
reverse order.
Printer stops in the
middle of a print job.
Paper specified from
application is not used.
●
Is color image data printed?
Color image may be printed in black.
●
Are the black and white areas
reversed?
Cancel negative image printing feature in
the printer driver.
●
Has the resident font information
installed?
Install (or reinstall) the resident font
information. If installed resident font
information may be damaged, reinstall it.
(page xxxx)
●
Is the image loss outside the print
area?
Change the print area (page xxxx) or
reduce the print image.
●
Is the reverse order selected in the
application software?
Cancel the reverse order printing in the
application software.
●
Too much paper in the exit tray?
(page xxxx)
Remove the paper from the exit tray.
●
Has the paper runs out?
Load paper.
●
Is paper selection of driver "Auto"?
Ensure that the desired paper is set in a
paper tray of the printer and select "Auto"
in the paper selection of the printer driver.
Printer resident font
cannot be selected
from application
software (when the
PPD file of an optional
PS3 expansion kit is
used in Windows (not
NT) environment).
Printer write error
occurs when using the
printer as a local
printer.
Only one set has been
output when more than
one set has been
specified. (A notice
page has been output.)
Not printed or only a
notice page is printed.
Printed image is too
light or too dark.
●
Is the number of pages large?
The print data amount exceeds the limit of
storage of this printer. (page xxxx) Repeat
one set printing. If a hard disk is not
installed, installation of it may enable
printing of more than one set depending
on the number of pages.
●
Two-sided printing of a large number
of pages is specified?
Print a smaller number of pages at a time.
If a hard disk is not installed, installation of
it may enable printing depending on the
number of pages.
●
Is the exposure control set properly?
The printer exposure level can be adjusted
by using a key operator program. Contact
your key operator. (page xxxx)
●
Is the timeout time short?
Set a longer time in the timeout setting.