Sharp AR-MM9 Service Manual - Page 76

Others Troubleshooting

Page 76 highlights

7) Select download file(*.dat), and press "Open" button. 8) Download procedure starts automatically. 9) Notice message "Download is complete. Check the copier panel to make sure the download is complete." will appear on PC. 10) Close the maintenance program, and turn off the copier. Turn on the copier again after pulling the plug. This is the end of download procedure. ∗ It is possible that download process somehow went wrong if the copier does not start up properly. In that case, start up the copier and maintenance program in download mode by repeating the step 1)-5) again. And then, Expand "Special", and double-click on "Confirm Error Status". If any of the message besides "No error has been occurred" appears, it means that download is incomplete, so please try again. 2. Others (Troubleshooting) Followings are the error possibly occur during the download process and troubleshooting method. No Warning/error message 1 Incorrect destination. Continue with the download process? 2 Incorrect download file. 3 No downloadable data included. 4 This option not available. 5 The data size exceeds the Flash ROM size. Try again with the appropriate size of data. 6 Time out error. 7 Communication (incoming) error. 8 Checksum error. 9 Error during the download process. Error code: 0xXXXXXXXX 10 An error. [0xXXXXXXXX] Detail Destination of download file and copier doesn't match. Possible to select either continue or cancel the job. [TROUBLESHOOTING] To change destination, select "Yes". If not, select "No" and cancel download process. Invalid download file for the machine is selected, or the file format is not correct. [TROUBLESHOOTING] Confirm the download file. Possibly the improper download file is selected. Unable to find appropriate data in selected download file. [TROUBLESHOOTING] Confirm the download file. Possibly the improper download file is selected. Download procedure is executed on uninstalled optional kit. [TROUBLESHOOTING] Confirm installed optional kit. Confirm the download file. Possibly the improper download file is selected. Panel flash ROM size is not enough to execute download procedure. [TROUBLESHOOTING] Confirm the download file. Possibly the improper download file is selected. Exchange the flash ROM to the one which has more capacity. Transmission error Unable to receive data from the machine among the certain period of time. [TROUBLESHOOTING] Restart maintenance program after confirming communication port or communication cable. Incorrect download procedure. The machine did not proceed download procedure correctly. [TROUBLESHOOTING] Restart maintenance program after confirming communication port or communication cable. Make sure the communication device of PC(either COM or parallel) is under right condition. Transmission error The check sum value of the transmission data is mismatch. [TROUBLESHOOTING] Restart maintenance program after confirming communication device of PC (either COM or parallel) is under right condition. Download data file operation error. [TROUBLESHOOTING] Restart maintenance program after confirming the selected download file is not abnormal and not using other application. The error occurred except the above errors. [TROUBLESHOOTING] Restart maintenance program after confirming communication device of PC(either COM or parallel) is under right condition. AR-FX7 FLASH ROM VERSION UP PROCEDURE 9 - 2

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AR-FX7
FLASH ROM VERSION UP PROCEDURE
9 - 2
7)
Select download file(*.dat), and press "Open" button.
8)
Download procedure starts automatically.
9)
Notice message "Download is complete.
Check the copier panel
to make sure the download is complete." will appear on PC.
10) Close the maintenance program, and turn off the copier. Turn on
the copier again after pulling the plug.
This is the end of download procedure.
It is possible that download process somehow went wrong if the
copier does not start up properly. In that case, start up the copier
and maintenance program in download mode by repeating the step
1)-5) again. And then, Expand "Special", and double-click on "Con-
firm Error Status". If any of the message besides "No error has been
occurred" appears, it means that download is incomplete, so please
try again.
2.
Others (Troubleshooting)
Followings are the error possibly occur during the download process and troubleshooting method.
No
Warning/error message
Detail
1
Incorrect destination.
Continue with the
download process?
Destination of download file and copier doesn't match.
Possible to select either continue or cancel the job.
[TROUBLESHOOTING]
To change destination, select "Yes". If not, select "No" and cancel download process.
2
Incorrect download file.
Invalid download file for the machine is selected, or the file format is not correct.
[TROUBLESHOOTING]
Confirm the download file. Possibly the improper download file is selected.
3
No downloadable data included.
Unable to find appropriate data in selected download file.
[TROUBLESHOOTING]
Confirm the download file. Possibly the improper download file is selected.
4
This option not available.
Download procedure is executed on uninstalled optional kit.
[TROUBLESHOOTING]
Confirm installed optional kit.
Confirm the download file. Possibly the improper download file is selected.
5
The data size exceeds the Flash ROM size.
Try again with the appropriate size of data.
Panel flash ROM size is not enough to
execute download procedure.
[TROUBLESHOOTING]
Confirm the download file. Possibly the improper download file is selected.
Exchange the flash ROM to the one which has more capacity.
6
Time out error.
Transmission error
Unable to receive data from the machine among the certain period of time.
[TROUBLESHOOTING]
Restart maintenance program after confirming communication port or communication cable.
7
Communication (incoming) error.
Incorrect download procedure.
The machine did not proceed download procedure correctly.
[TROUBLESHOOTING]
Restart maintenance program after confirming communication port or communication cable.
Make sure the communication device of PC(either COM or parallel) is under right condition.
8
Checksum error.
Transmission error
The check sum value of the transmission data is mismatch.
[TROUBLESHOOTING]
Restart maintenance program after confirming communication device of PC (either COM or
parallel) is under right condition.
9
Error during the download process.
Error
code: 0xXXXXXXXX
Download data file operation error.
[TROUBLESHOOTING]
Restart maintenance program after confirming the selected download file is not abnormal and
not using other application.
10
An error. [0xXXXXXXXX]
The error occurred except the above errors.
[TROUBLESHOOTING]
Restart maintenance program after confirming communication device of PC(either COM or
parallel) is under right condition.