Toshiba Excite AT205-SP0101M User Guide 1 - Page 94
The operating system is not working, Internet problems, Power and the batteries
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94 If Something Goes Wrong The operating system is not working The operating system is not working Once you are familiar with the Home screens and used to the way the operating system responds, you can easily detect if the it is not working correctly. For example: ❖ The operating system responds differently from the normal routine ❖ Screens and apps take a long time to load ❖ The screen does not look right Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new app or adding an external device. Most issues are solved by "recycling the system' turning it off then back on. If this does not resolve the issue, try uninstalling the most recently installed application or disconnecting the most recently installed accessory. If this still does not resolve the issue, use the About tablet setting to check for available system updates. For more information, see "About tablet" on page 74. Internet problems My Internet connection is very slow. Many factors contribute to the speed with which you can surf the Internet. They include: network speed, network conditions, time of day (when everyone else is surfing, your access can be slow) and popularity of the sites you are trying to access. If accessing a particular site is very slow, try later. My browser cannot find the URL address I typed in. Check the spelling of each name and the syntax of the address carefully. A single incorrect letter or missed character will make it impossible for your browser to locate the site. My browser cannot find a site I bookmarked. The World Wide Web is constantly changing. A site you bookmarked yesterday may not be available today or its server may be down for temporary repair. Try again later. Power and the batteries Your device receives its power through the USB/AC adaptor and power/docking connector cord or from the system battery. Power problems are interrelated. For example, a faulty USB/AC adaptor or power/docking connector cord will neither power the device nor recharge the batteries.