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If Something Goes Wrong, Problems that are easy to fix

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Chapter 9 If Something Goes Wrong Some problems you may encounter when using your notebook computer are relatively easy to identify and solve. Others may require help from your dealer or the manufacturer of a software program. This chapter aims to help you solve many problems yourself without needing additional assistance. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding. If you are working with a program that suddenly freezes all operations, chances are the program has stopped responding. You can exit the failed program without shutting down the Windows® XP operating system or closing other programs. 197

Section	Page
Satellite 1800/1805 Series User’s Guide	1
Contents	15
Introduction	23
This guide	23
Safety icons	24
Other icons used	25
Other documentation	25
Service options	26
Chapter 1 - Finding Your Way Around	27
Making sure you have everything	27
Front with the display closed	28
Back	29
Right side	31
Left side	32
Front with the display open	34
Status panel	35
Shortcut buttons	36
System indicator panel	36
Front panel controls	37
CD/DVD/Media Player power switch	38
Underside	39
Chapter 2 - Getting Started	41
Selecting a place to work	41
Creating a computer-friendly environment	41
Keeping yourself comfortable	42
Precautions	46
Setting up your computer	47
Installing additional memory (optional)	48
Removing a memory module	50
Connecting a mouse	52
Connecting a keyboard	53
Connecting a printer	53
Connecting the AC adapter	54
Charging the battery	56
Using the computer for the first time	57
Opening the display panel	57
Turning on the power	57
Using the TouchPad	59
Setting up your software	60
Registering your computer	61
Setting up a printer	62
Customizing your computer’s settings	65
Turning off the computer	66
Caring for your computer	67
Cleaning the computer	67
Moving the computer	67
Using a computer lock	68
Chapter 3 - Learning the Basics	69
Computing tips	69
Using the keyboard	70
Character keys	71
Ctrl, Fn, and Alt keys	71
Function keys	71
Windows special keys	72
Overlay keys	72
Starting a program	73
Saving your work	74
Printing your work	75
Using diskettes	76
Inserting and removing diskettes	76
Caring for diskettes	77
Backing up your files	77
Copying to a diskette	77
Using your CD or DVD drive	78
Drive components and control buttons	79
Inserting a disc	80
Viewing the contents of a CD or DVD	83
Playing an audio CD	84
Playing a DVD	86
Removing a disc	86
Caring for CDs and DVDs	87
Setting up for communications	87
Using the modem	88
Using the LAN	89
Connecting your computer to a network	90
Accessing the Wi-Fi™ Mini PCI Module	92
Powering down the computer	93
Turn off computer command	93
Hibernation command	93
Standby command	94
Using the Turn Off Computer command	95
Using Hibernation	96
Using Standby	98
Chapter 4 - Mobile Computing	99
Toshiba’s energy-saver design	99
Managing power usage	99
Running the computer on battery power	100
Using additional battery packs	100
Battery safety precautions	100
Maximizing battery life	101
Charging batteries	101
Charging the main battery	102
Charging the RTC battery	102
Monitoring battery power	103
Determining remaining battery power	103
Conserving battery power	104
What to do when the battery runs low	104
Changing the main battery	105
Removing the battery	106
Inserting a charged battery	107
Disposing of used batteries safely	107
Traveling tips	108
Chapter 5 - Getting to Know Windows XP	109
Lesson 1: Exploring the desktop	110
Finding your way around the desktop	110
Windows® XP file system	113
Lesson 2: Using the TouchPad pointing device	114
Lesson 3: Learning about the Internet	116
Lesson 4: Creating a new document	117
Lesson 5: Creating a new folder	119
Lesson 6: Starting programs	120
Lesson 7: Resizing, repositioning, and hiding windows	122
Using the taskbar	123
Minimizing and maximizing windows	123
Resizing and moving windows	124
Lesson 8: Closing programs	125
Lesson 9: Creating shortcuts	126
Creating a shortcut to the Calculator	126
Creating a shortcut to the Character Map	127
Lesson 10: Changing the screensaver	129
Lesson 11: Setting the date and time	131
Lesson 12: Removing objects from the desktop	132
Lesson 13: Using System Restore	134
Lesson 14: If I am lost, what do I do?	135
Windows XP Help	135
Using the online tours and tutorials	137
Lesson 15: Turning off your computer	139
Chapter 6 - Exploring Your Options	141
Windows XP special features	141
Personalizing your desktop	142
Customizing the taskbar	142
Personalizing individual windows	144
Adding a background to a window	144
Customizing window toolbars	144
Displaying information about each folder	146
Connecting a monitor, keyboard and mouse	147
Connecting to a local area network	147
Accessing a LAN	147
Setting up the connection	148
Setting up a wireless connection	148
Exchanging data with another computer	148
Transferring files using a parallel port connection	148
Connecting to the Internet	149
Making the physical connection	149
Signing up with an Internet Service Provider	151
Getting started	152
Using the Internet	152
The Internet	153
The World Wide Web	153
Surfing the Internet	153
Internet features	154
Uploading and downloading files from the Internet	154
Toshiba’s online resources	155
Conducting an electronic meeting	155
Exploring video features	156
Viewing presentations or DVD movies on your television	156
Exploring audio features	158
Recording sounds	158
Using a microphone	158
Adjusting recording quality	159
Using external speakers or headphones	160
Using PC Cards	161
PC Card supporting software	162
Inserting PC Cards	162
Removing PC Cards	164
Hot swapping	164
Emulating a full-size keyboard	165
Chapter 7 - Toshiba Utilities	167
Fn-esse	167
Starting Fn-esse	168
Assigning a key to a program or document	169
Viewing existing key assignments	171
Changing or removing existing key assignments	171
Toshiba Hardware Setup	172
Toshiba Power Saver	174
Chapter 8 - WinDVD	175
Playing DVDs	175
Using the WinDVD toolbar	177
Using the WinDVD status bar	178
Using the WinDVD control panel	178
Using the control panel playback buttons	179
Maximizing the video window	181
Using playlists	182
Creating playlists	182
Loading and playing playlists	183
Resuming normal playback after using playlists	184
Customizing WinDVD	184
Setting general properties	185
Setting audio properties	186
Setting display properties	188
Using WinDVD advanced features	189
Zooming in	193
Zooming out	193
Panning	193
Adjusting the color balance	194
Launching an Internet browser from WinDVD	194
Getting help	194
Exiting WinDVD	195
Chapter 9 - If Something Goes Wrong	197
Problems that are easy to fix	197
Problems when you turn on the computer	200
Windows XP problems	200
Using startup options to fix problems	201
Internet problems	202
Windows XP operating system can help you	202
Resolving a hardware conflict	203
A plan of action	204
Resolving hardware conflicts on your own	204
Fixing a problem with Device Manager	206
Memory card problems	207
Power problems	208
Keyboard problems	209
Display problems	210
Disk drive problems	212
CD-ROM/DVD-ROM drive problems	214
Sound system problems	215
PC Card problems	215
Printer problems	218
Modem problems	219
Develop good computing habits	220
Using VirtualTech	222
If you need further assistance	223
Before you call	223
Contacting Toshiba	224
Other Toshiba Internet Web sites	225
Toshiba’s worldwide offices	225
Appendix A - Hot Keys	229
Instant password security	229
Power usage mode	230
Speaker sound level	231
Power-on display	231
Keyboard hot keys	231
Appendix B - Power Cable Connectors	233
Glossary	235
Acronyms	235
Terms	237