Xerox 1235N Troubleshooting Guide - Page 102

Phaser 1235 Network Color Printers, Troubleshooting, Solving Printing Problems, <RefInTable> - power supply

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Troubleshooting Front Panel Messages (cont'd.) Message Jam A7, Remove Prints Open Cover A, See Labels Type Fault Jam B13 Open Area B, See Labels Fault Jam B21 Open Cover B, See Labels Fault Jam B8 Open Cover B, See Labels Fault LED Error [Black LED Error U21] [Cyan LED Error U20] [Magenta LED Error U19] [Yellow LED Error U18] Power Off/On LED Over Temperature T32 Power Off/On Fault Fault Load Tray # Size Type Power Supply Error U6 Power Off/On Fault Fault Explanation/Corrective Action Paper did not enter the duplex module properly, causing a paper jam. Open Cover A and refer to the labels on the printer to clear the jam. For more information, see the sections Solving Printing Problems (page 98). Paper did not exit the duplex module correctly, causing a paper jam. Open Area B and refer to the labels on the printer to clear the jam. For more information, see the sections Solving Printing Problems (page 98). Paper did not exit the transport area correctly, causing a paper jam. Open Cover B and refer to the labels on the printer to clear the jam. For more information, see the sections Solving Printing Problems (page 98). Paper did not enter the duplex module properly, causing a paper jam. Open Cover B and refer to the labels on the printer to clear the jam. For more information, see the sections Solving Printing Problems (page 98). The LED bar is either missing or requires reseating to be recognized by the printer. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at www.xerox.com/officeprinting/1235support. One of the LED bars is reporting a temperature error. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at www.xerox.com/officeprinting/1235support. The specified paper size and type requested by the print job is not available in the specified tray. Load the specified paper or press Enter to print from the tray anyway. During the printer's self diagnostics it was detected that the power supply voltage is out of specification. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at www.xerox.com/officeprinting/1235support. 86 Phaser 1235 Network Color Printers

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86
Phaser 1235 Network Color Printers
Troubleshooting
Jam A7, Remove Prints
Open Cover A, See Labels
Fault
Paper did not enter the duplex module
properly, causing a paper jam. Open Cover A
and refer to the labels on the printer to clear
the jam. For more information, see the
sections
Solving Printing Problems
<RefInTable>(page 98)
.
Jam B13
Open Area B, See Labels
Fault
Paper did not exit the duplex module
correctly, causing a paper jam. Open Area B
and refer to the labels on the printer to clear
the jam. For more information, see the
sections
Solving Printing Problems
<RefInTable>(page 98)
.
Jam B21
Open Cover B, See Labels
Fault
Paper did not exit the transport area
correctly, causing a paper jam. Open Cover B
and refer to the labels on the printer to clear
the jam. For more information, see the
sections
Solving Printing Problems
<RefInTable>(page 98)
.
Jam B8
Open Cover B, See Labels
Fault
Paper did not enter the duplex module
properly, causing a paper jam. Open Cover B
and refer to the labels on the printer to clear
the jam. For more information, see the
sections
Solving Printing Problems
<RefInTable>(page 98)
.
LED Error
[Black LED Error U21]
[Cyan LED Error U20]
[Magenta LED Error U19]
[Yellow LED Error U18]
Power Off/On
Fault
The LED bar is either missing or requires
reseating to be recognized by the printer.
Turn off the printer, wait 15 seconds, then
turn on the printer. If the problem persists,
check the support links at
www.xerox.com/officeprinting/1235support
.
LED Over Temperature T32
Power Off/On
Fault
One of the LED bars is reporting a
temperature error. Turn off the printer, wait
15 seconds, then turn on the printer. If the
problem persists, check the support links at
www.xerox.com/officeprinting/1235support
.
Load Tray
#
Size
Type
Fault
The specified paper size and type requested
by the print job is not available in the
specified tray. Load the specified paper or
press
Enter
to print from the tray anyway.
Power Supply Error U6
Power Off/On
Fault
During the printer’s self diagnostics it was
detected that the power supply voltage is out
of specification. Turn off the printer, wait 15
seconds, then turn on the printer. If the
problem persists, check the support links at
www.xerox.com/officeprinting/1235support
.
Front Panel Messages (cont'd.)
Message
Type
Explanation/Corrective Action