Xerox 1235N Troubleshooting Guide - Page 106

Printer Management Status Messages

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Troubleshooting Printer Management Status Messages Your printer management software displays alert messages on your workstation when operator intervention is required at the printer. The message provides information about the condition of the printer and the suggested or required course of action. (Similar messages are displayed on the printer's front panel, as described in the section Front Panel Messages on page 82.) The table below lists fault and attention messages in alphabetical order, along with an explanation and corrective action. Printer Management Status Messages Message A6-Bypass Feeder Jam Type Fault A7-Duplex Entry Jam Fault A10-Paper Output Jam Fault A11-Paper Feed Jam Fault A22-Feed Path Jam Fault Explanation/Corrective Action Paper did not exit the Multi-sheet Bypass Feeder properly, causing a paper jam. Open Cover A and refer to the labels on the printer to clear the jam. Paper did not enter the duplex module properly, causing a paper jam. Open Cover A and refer to the labels on the printer to clear the jam. Paper did not exit the printer or fuser properly, causing a paper jam. Open Cover A and refer to the labels on the printer to clear the jam. Paper did not enter the transport area correctly, causing a paper jam. Open Cover A and refer to the labels on the printer to clear the jam. Paper did not exit the paper feed area correctly, causing a paper jam. Open Cover A and refer to the labels on the printer to clear the jam. 90 Phaser 1235 Network Color Printers

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90
Phaser 1235 Network Color Printers
Troubleshooting
Printer Management
Status Messages
Your printer management software displays alert messages on your workstation when
operator intervention is required at the printer. The message provides information about
the condition of the printer and the suggested or required course of action. (Similar
messages are displayed on the printer’s front panel, as described in the section
Front Panel
Messages
on page 82.)
The table below lists fault and attention messages in alphabetical order, along with an
explanation and corrective action.
Printer Management Status Messages
Message
Type
Explanation/Corrective Action
A6-Bypass Feeder Jam
Fault
Paper did not exit the Multi-sheet Bypass Feeder
properly, causing a paper jam. Open Cover A and
refer to the labels on the printer to clear the jam.
A7-Duplex Entry Jam
Fault
Paper did not enter the duplex module properly,
causing a paper jam. Open Cover A and refer to
the labels on the printer to clear the jam.
A10-Paper Output Jam
Fault
Paper did not exit the printer or fuser properly,
causing a paper jam. Open Cover A and refer to
the labels on the printer to clear the jam.
A11-Paper Feed Jam
Fault
Paper did not enter the transport area correctly,
causing a paper jam. Open Cover A and refer to
the labels on the printer to clear the jam.
A22-Feed Path Jam
Fault
Paper did not exit the paper feed area correctly,
causing a paper jam. Open Cover A and refer to
the labels on the printer to clear the jam.