Xerox 1235N Troubleshooting Guide - Page 99

Front Panel Messages cont'd., Advanced Features and Troubleshooting Manual, Troubleshooting

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Troubleshooting Front Panel Messages (cont'd.) Message Drum Error [Black Drum Error U29] [Cyan Drum Error U28] [Magenta Drum Error U27] [Yellow Drum Error U26] Power Off/On Type Fault Explanation/Corrective Action The imaging drum is either missing or requires reseating to be recognized by the printer. Turn off the printer, make sure the imaging drum is properly installed, then turn on the printer. If the problem persists, replace the corresponding imaging drum. If you need more help, check the support links at www.xerox.com/officeprinting/1235support. Drum Missing [Black Drum Missing] [Cyan Drum Missing] [Magenta Drum Missing] [Yellow Drum Missing] Reseat Drum Drum [Black Drum] [Cyan Drum] [Magenta Drum] [Yellow Drum] Near End Of Life Duplex I/F Error U12 Power Off/On Engine Control Error U5 Power Off/On Engine EPROM Error U2 Power Off/On Fault Attention Fault Fault Fault The imaging drum is either missing or requires reseating to be recognized by the printer. Turn off the printer, make sure the imaging drum is properly installed, then turn on the printer. If the problem persists, install a new imaging drum. For further assistance, visit the support links at www.xerox.com/officeprinting/1235support. The imaging drum is near its end of life. Printing can continue until the printer determines that the imaging drum is at its end of life; however, some degradation of image quality may occur. The message remains until interrupted by other messages or until the imaging drum is replaced. An error has been detected with the duplex module interface and communication path. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, be sure the duplex unit is properly installed. If you need more help, check the support links at www.xerox.com/officeprinting/1235support. During the printer's self diagnostics there was a problem with the internal control logic. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at www.xerox.com/officeprinting/1235support. During the printer's self diagnostics there was a problem reading the engine EPROM. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at www.xerox.com/officeprinting/1235support. Advanced Features and Troubleshooting Manual 83

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Advanced Features and Troubleshooting Manual
83
Troubleshooting
Drum Error
[Black Drum Error U29]
[Cyan Drum Error U28]
[Magenta Drum Error U27]
[Yellow Drum Error U26]
Power Off/On
Fault
The imaging drum is either missing or
requires reseating to be recognized by the
printer. Turn off the printer, make sure the
imaging drum is properly installed, then turn
on the printer. If the problem persists,
replace the corresponding imaging drum. If
you need more help, check the support links
at
www.xerox.com/officeprinting/1235support
.
Drum Missing
[Black Drum Missing]
[Cyan Drum Missing]
[Magenta Drum Missing]
[Yellow Drum Missing]
Reseat Drum
Fault
The imaging drum is either missing or
requires reseating to be recognized by the
printer. Turn off the printer, make sure the
imaging drum is properly installed, then turn
on the printer. If the problem persists, install
a new imaging drum. For further assistance,
visit the support links at
www.xerox.com/officeprinting/1235support
.
Drum
[Black Drum]
[Cyan Drum]
[Magenta Drum]
[Yellow Drum]
Near End Of Life
Attention
The imaging drum is near its end of life.
Printing can continue until the printer
determines that the imaging drum is at its
end of life; however, some degradation of
image quality may occur. The message
remains until interrupted by other messages
or until the imaging drum is replaced.
Duplex I/F Error U12
Power Off/On
Fault
An error has been detected with the duplex
module interface and communication path.
Turn off the printer, wait 15 seconds, then
turn on the printer. If the problem persists,
be sure the duplex unit is properly installed.
If you need more help, check the support
links at
www.xerox.com/officeprinting/1235support
.
Engine Control Error U5
Power Off/On
Fault
During the printer’s self diagnostics there
was a problem with the internal control
logic. Turn off the printer, wait 15 seconds,
then turn on the printer. If the problem
persists, check the support links at
www.xerox.com/officeprinting/1235support
.
Engine EPROM Error U2
Power Off/On
Fault
During the printer’s self diagnostics there
was a problem reading the engine EPROM.
Turn off the printer, wait 15 seconds, then
turn on the printer. If the problem persists,
check the support links at
www.xerox.com/officeprinting/1235support
.
Front Panel Messages (cont'd.)
Message
Type
Explanation/Corrective Action