Xerox 1235N Troubleshooting Guide - Page 107

Troubleshooting Printer Management Status Messages (cont'd.) Message B8-Duplex Jam Type Fault B13-Duplex Inverter Jam Fault B21-Duplex Area Jam Fault Cn-Check Tray [C1-Check Tray 1] [C2-Check Tray 2] [C3-Check Tray 3] En-Tray Misfeed [E1-Tray 1 Misfeed] [E2-Tray 2 Misfeed] [E3-Tray 3 Misfeed] Fault Fault E9-Top Cover A Open Fault E12-Output Bin Full, Top Fault E14-Front Cover B Open Fault Ea-Drum Missing Fault [EA-Black Drum Missing] [EB-Cyan Drum Missing] [EC-Magenta Drum Missing] [ED-Yellow Drum Missing] Explanation/Corrective Action Paper did not enter the duplex module properly, causing a paper jam. Open Cover B and refer to the labels on the printer to clear the jam. Paper did not exit the duplex module correctly, causing a paper jam. Open Area B and refer to the labels on the printer to clear the jam. Paper did not exit the transport area correctly, causing a paper jam. Open Cover B and refer to the labels on the printer to clear the jam. The tray is not installed. Make sure the tray is fully inserted. Paper did not exit the tray properly, causing a paper jam. Pull out the tray, retrieve and discard the misfed paper and reinsert the tray. Open Cover B to search for additional paper. Cover B must be opened to clear the misfeed message on the front panel. The top cover (Cover A) is open. Close the cover so that printing can continue. The top (face-down) bin is full and cannot accept any more prints until it is emptied. Once emptied, printing will continue where it left off. The front cover (Cover B) is open. Close the cover so that printing can continue. The imaging drum is either missing or requires reseating to be recognized by the printer. Turn off the printer, make sure the imaging drum is properly installed and turn on the printer. If the problem persists, install a new imaging drum. For further assistance, check the support links at www.xerox.com/officeprinting/1235support. Advanced Features and Troubleshooting Manual 91