Blackberry Pearl 8100 User Guide - Page 237
Diagnostic reports
UPC - 890552608270
View all Blackberry Pearl 8100 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 237 highlights
• Verify that the smart card is inserted in the smart card reader correctly. Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wireless network or access services such as email messaging, your wireless service provider or system administrator might ask you to run and submit a diagnostic report. Your wireless service provider or system administrator can use the report to help you troubleshoot the problem. Run a diagnostic report 1. In the device options, click Status. 2. Press the Menu key. 3. Click Diagnostic. 4. Press the Menu key. 5. Click Run. View a diagnostic report 1. In the device options, click Status. 2. Press the Menu key. 3. Click Diagnostic. 4. Highlight a report. 5. Press the Menu key. 6. Click View Report. Submit a diagnostic report 1. In the device options, click Status. 2. Press the Menu key. 3. Click Diagnostic. 4. Highlight a report. 5. Press the Menu key. 6. Click Email Report or PIN Report. Delete a diagnostic report 1. In the device options, click Status. 2. Press the Menu key. 3. Click Diagnostic. 4. Highlight a report. 5. Press the Menu key. 235