Canon imageFORMULA DR-3010C Compact Workgroup Scanner User Manual
Canon imageFORMULA DR-3010C Compact Workgroup Scanner Manual
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- Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 1
Cover Document Scanner User Manual ♦ Please read this manual before operating this scanner. ♦ After you finish reading this manual, store it in a safe place for future reference. 1 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 2
, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT. CANON ELECTRONICS INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL. 2 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 3
Introduction Thank you for purchasing the Canon imageFORMULA DR-3010C. Please read this manual thoroughly before using the scanner to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference. - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 4
69 Removing/Attaching the Retard Roller 71 Removing/Attaching the Document Holding Guide 73 Resetting the Counter 74 Chapter 7 Troubleshooting 75 1. Troubleshooting 75 2. Uninstalling the Software 79 Uninstalling the ISIS/TWAIN Driver and Job Registration Tool 79 Uninstalling CapturePerfect - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 5
the safety warnings and precautions described below. 1. Important Safety Instructions 5 Installation Location 5 AC Adapter 6 Moving the Scanner 6 Handling 7 Disposal 8 2. Features of the DR-3010C Document Scanner 8 3. Names and Functions of Parts 10 Installation Location The performance - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 6
to 90.5°F) - Humidity: 20% to 80% RH • Avoid installing the scanner near equipment that generates a magnetic field (e.g. speakers, televisions, or radios.) AC Adapter • Connect only to a power outlet of the rated voltage and power supply frequency (120 V, 60 Hz or 220-240 V, 50/60 Hz depending - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 7
your local authorized Canon dealer or service representative to have the unit serviced. • Before moving the scanner, be sure to of the scanner. Such objects may tip or fall over, resulting in personal injury. • Connect only to a power outlet of the rated voltage and power supply frequency (120 - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 8
and laws or consult with the retailer who sold you the scanner. 2. Features of the DR-3010C Document Scanner The main features of the DR-3010C document scanner are described below. Compact Size The dimensions of the scanner are as follows: 12.2" (310 mm) (W) x 9.1" (230 mm) (H) x 23.0" (583 mm - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 9
is detected. Text Enhancement Modes The scanner is equipped with the Advanced Text Enhancement Code Detection The bar codes within documents can be detected by installing the optional bar code module. NOTE Some functions may not be available, depending on the software you are using. 9 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 10
Power Switch This switch is used to turn the scanner ON and OFF. If you set the switch to 'AUTO', the scanner is linked to be automatically turned ON/OFF in accordance with the power of the computer. USB Connector Connect a USB cable that supports Hi-Speed USB 2.0 to this connector. 10 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 11
(Bypass mode). (See p.24.) Paper Eject Stopper Use the paper eject stopper that corresponds to the length of the documents you want to scan. 11 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 12
System Requirements 12 2. Installing the Software 13 Setup Disc 13 Software Installation 14 Connecting the Scanner to the Computer 16 3. Turning the Power ON 18 Scanner Recognition 18 1. Scanner System Requirements To use the DR-3010C scanner, your computer must satisfy the following system - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 13
ISIS compatible application developed for use with Canon document scanners. NOTE The Setup disc of the DR-3010C is configured as follows. Install the software using either Typical Installation or Custom Installation. Menu Screen Typical Installation Read Manuals Custom Installation 13 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 14
4 Click [Install]. IMPORTANT • Install the software before connecting the scanner to the computer. • Log on to Windows as an Administrator. • Close all other applications before installing the software. 1 Turn the power of the computer ON. 2 Insert the DR-3010C Setup disc into the CD-ROM drive - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 15
7 When the driver installation is complete, click [Finish]. 10 Confirm the installation location → click [Next]. 8 Click [Next]. 11 When the CapturePerfect 3.0 installation is complete, click [Finish]. 9 Read the license agreement → click [Yes] to accept it. 12 Click [Next]. 15 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 16
the computer, verify that the power switch of the scanner is OFF. If the power switch is in the ON position, push the switch to set it to OFF. 1 Verify that the power switch of the scanner is OFF ( setting). 15 Remove the DR-3010C Setup disc from the CD-ROM drive. 2 Connect the - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 17
3 Connect the plug of the AC adapter to the power connector on the back of the scanner. 120 V model 4 Use the supplied USB cable to connect the scanner to the computer. 220-240 V model 17 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 18
, you should disconnect the power cord from the AC outlet for safety. 3 Windows automatically recognizes the DR-3010C as new hardware. NOTE If you set the power switch on the back of the scanner to 'AUTO', the scanner is linked to be automatically turned ON/OFF in accordance with the power of the - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 19
Other Functions 36 Setting the Long Document Mode 36 1. Documents The scanner can scan documents ranging in size from business cards and checks to LTR/A4 up to 39.2" (1000 mm) long by setting the scanner to the Long Document mode. (See "Setting the Long Document Mode," on p.36.) 19 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 20
time. • Scanning documents before the ink is dry can cause problems with the scanner. Always make sure that the ink on a document is dry . In this case, adjust the scanning intensity in the application software and set the Preventing Bleed Through/Removing the Document Background function DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 21
2. Preparing the Scanner Prepare the document feed tray according to the paper size and type. Preparing the Trays The extension trays can be set to the size tray when you want to stack output documents. • Use the extension tray when the document hangs over the edge of the main tray. 21 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 22
first. 2 Adjust the document guides to fit the width of the document to be scanned. IMPORTANT There is a load limit mark ( ) on the document guides. Do not stack documents higher than this mark (approximately 50 sheets of 20 lb bond (80 g/ m2) paper.) Doing so may cause a paper jam. 22 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 23
while the scanner is scanning, resolve the problem, make scanner while you are using it. This may result in personal injury. Be extra careful of neckties and long hair. If anything gets caught in the scanner, immediately disconnect the power cord from the power outlet to stop scanning. 23 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 24
the edge that is fastened together) fed through the scanner first. (See p.22.) IMPORTANT When scanning cards, make sure to set the feed selection lever to (Bypass), and scan the cards one at a time. 2 Adjust the document guides to fit the width of the card to be scanned. (See p.22.) 24 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 25
the scanner first. Placing Folded Documents Folio Scan enables you to scan documents that are larger than LTR/A4 and, therefore, do not fit in the feeder. (The maximum size is 11" x 17"/A3.) To use the function, fold the document in half lengthwise and place it into the feeder. The DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 26
the Properties for Canon DR-3010C dialog box → DR-3010C, in addition to scanning from an application, you can also use the Job function to perform scanning by pressing the Start key. This section describes the procedures for scanning using the CapturePerfect 3.0 software included with the scanner - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 27
scan settings, see Chapter 4, "ISIS/TWAIN Driver Settings," on p.38. NOTE If [CANON DR-3010C] is not displayed in the list of scanners, reinstall the ISIS/TWAIN driver. (See Chapter 2, "Setup - 2. Installing the Software," on p. 13.) 4 Select the default page size from the Default Page size drop - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 28
, the location to save the file. 1 From the Windows task bar, click [Start] → [All Programs] → [Canon DR3010C] → [Job Registration Tool]. 11 After scanning is complete, select [Exit] from the [File] menu to quit registering the jobs that are executed when the Start key is pressed. 28 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 29
on p.56. 5 Press the Plus key or Minus key to select the job number of the Display Panel(c) → press the Start key(d). 6 The Monitor for DR-3010C dialog box is displayed, and scanning starts. NOTE • You can register jobs from No. 1 to No. 9. • The following jobs are registered in the Registered - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 30
or black and white, and save it as a color image or black and white image accordingly. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [Auto Color Detection] from the Mode drop-down list → click [OK]. For more information on setting the scanning conditions, see Chapter - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 31
sides of an 11" x 17"/A3 document folded in half to be combined as a single image. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [Folio] from the Scanning Side drop-down list → click [OK]. For more information on setting the scanning conditions, see "Placing Folded - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 32
scanned image. However, this function is only available when scanning in black-and-white. Click the [Image processing] tab in the Properties for Canon DR-3010C dialog box → select the colors to omit from the Front and Back drop-down lists → click [OK]. For more information on setting the scanning - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 33
tab in the Properties for Canon DR-3010C dialog box → select [Red scanned image as a PDF file with a high-compression rate, so that the file size is smaller. Select the CapturePerfect3.0 Operation Guide. Specifying Security Settings option is selected, the scanner detects documents and starts - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 34
displayed on the display panel of the scanner and the scanning stops. Error Code for a Paper Jam Error Code for a Double Feed CAUTION When removing documents, take care not to cut your hands on the edges of the paper. 1 Remove any documents that have been left in the eject tray. 34 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 35
scanner. 4 Close the front unit by gently pushing it up on both sides until it clicks into place. Make sure that the front unit is completely closed by pushing until you hear a click and the error code the [Others] tab in the Properties for Canon DR-3010C dialog box, the image data of the document - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 36
IMPORTANT When scanning in the Long Document mode, click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [Auto-detection] from the Page Size drop-down list → click [OK]. This allows the scanner to detect and scan documents up to 39.2" (1,000 mm) long. Note the following when - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 37
4 Click the [Maintenance] tab → click the [Long Document mode (1,000 mm)] radio button. 5 Click [Apply] → [OK]. 6 Turn the scanner OFF, and then ON again. 37 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 38
be used. This section describes how to select the scanner using CapturePerfect 3.0. 1 From the Windows task bar, click [Start] → [All Programs] → [CapturePerfect 3.0] → [CapturePerfect 3.0]. 2 From the [Scan] menu, select [Select Scanner]. 3 Select [CANON DR-3010C] → click [OK]. 38 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 39
Chapter 2, "Setup - 2. Installing the Software," on p. 13.) 4 Select the default page size from the Default Page Size drop-down list → click [OK]. 2. ISIS/TWAIN Driver Properties Dialog Box The Properties for Canon DR-3010C dialog box is displayed when you select [Scanner Setting] from the [Scan - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 40
Mode Settings This section describes the procedure for setting the scan mode to suit your needs. 1 Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select the scanning mode from the Mode drop-down list → click [OK]. NOTE • You can select the following modes, according to - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 41
Auto Color Detection This section describes the procedure for setting the scanner to automatically detect whether a document is in color or black-and-white when scanning. 1 Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [Auto Color Detection] from the Mode drop-down - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 42
] tab. Paper Size Settings This section describes the procedure for selecting the size for scanning. 1 Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select the page size from the Page Size drop-down list → click [OK]. NOTE • Click [Auto-detection] to scan the following - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 43
Side Settings This section describes the procedure for setting the page side settings for scanning. 1 Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select the page side to scan from the Scanning Side drop-down list → click [OK]. NOTE • Higher resolutions provide clearer - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 44
skipped. Correcting Image Skewing This section describes the procedure for setting the scanner to detect slanted document pages and straighten the scanned images. 1 Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select the [Deskew] check box → click [OK]. y The Content - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 45
Adjusting the Scan Area This section describes the procedure for scanning part of a document image. 1 Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → click [Area] → click [OK]. NOTE • The [High Speed Moire Reduction] is displayed only when a resolution of 240 dpi or less - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 46
the Unit setting. Preview Button (TWAIN driver only) Click [Preview] to scan one document page and display its preview image in the Area window. 46 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 47
This section describes the procedure for adjusting the brightness and contrast for scanning. 1 Click the [Brightness] tab in the Properties for Canon DR-3010C dialog box → adjust the [Brightness] slider and [Contrast] slider to adjust the brightness and contrast for scanning → click [OK]. • The - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 48
This section describes the procedure for adjusting the gamma level for scanning documents. 1 Click the [Brightness] tab in the Properties for Canon DR-3010C dialog box → click [Gamma] → click [OK]. 2 Select the [Custom] check box in the Gamma Settings dialog box → specify the settings as - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 49
the Edge emphasis slider to adjust the contours of the scanned image → click [OK]. 1 Click the [Image processing] tab in the Properties for Canon DR-3010C dialog box → select the angle to rotate the image from the Document Orientation drop-down list → click [OK]. NOTE Move the slider toward - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 50
on the back side, or to remove the background from document images. 1 Click the [Image processing] tab in the Properties for Canon DR-3010C dialog box → select the [Prevent Bleed Through / Remove Background] check box → click [Setting]. NOTE • When the [Text Orientation Recognition] check box - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 51
Enhancing the Red Color This section describes the procedure for setting the scanner to enhance the color red when performing black-and-white scanning. [OK]. 1 Click the [Image processing] tab in the Properties for Canon DR-3010C dialog box → select [Red Enhance] from the Front and Back drop- - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 52
describes the procedure for setting the system recovery method used by the scanner when document feeding stops due to a paper jam or other error during scanning. 1 Click the [Others] tab in the Properties for Canon DR-3010C dialog box → select the [Rapid recovery system] check box → click [OK - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 53
tab in the Properties for Canon DR-3010C dialog box → select the guide position. [Automatic Feeding] This feeding method is good for scanning batches of the same sized documents. Scanning starts when the scanner detects the placed documents, and stops when you press the Stop button. 53 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 54
necessary using the sliders or up/down buttons → click (Start) to save the scanned image. 1 Click the [Others] tab in the Properties for Canon DR-3010C dialog box → select the [Prescan] check box → click [OK]. 2 From the [Scan] menu, select [Scan Batch to File]. Specify the location, file name - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 55
as necessary in the [Basic], [Brightness], [Image processing], and [Others] tabs in the Properties for Canon DR-3010C dialog box. 1 Click the [Basic] tab in the Properites for Canon DR-3010C dialog box → click [About]. 2 Click the [Basic] tab → click [Save]. 3 In the Save User Preference - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 56
be executed by the operation panel. Use the following procedure to start the Job Registration Tool. 1 From the Windows task bar, click [Start] → [All Programs] → [Canon DR3010C] → [Job Registration Tool]. 56 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 57
] from the [Editing] menu to display the New/Editing dialog box. [Close] Button Closes the Job Registration Tool dialog box. 57 Attach to E-mail Launcher DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 58
] Select the function to set for each job. y When you change functions, the New/Editing dialog box is changed. NOTE For more information on the scanner settings, see Chapter 4, "ISIS/TWAIN Driver Settings," on p.38. 58 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 59
: This compression format is for saving grayscale and color images. When the [Compression] check box is selected, a standard level of JPEG compression is applied. 59 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 60
y If your application program does not support the above compression formats, you may without compressing the text to maintain the text's readability. The Compression rate setting is enabled when the scanner is set to '256-level Gray' or '24-bit Color'. When to 100 using the slide bar. 60 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 61
in [Launcher] in the [New/Editing] dialog box, you can perform scanning with an application by pressing the Start key on the scanner. The following describes how to register ISIS/TWAIN-compatible applications as events. 1 From the Windows task bar, click [Start] → [Control Panel]. 61 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 62
Panel (Category View) Printers and Other Hardware Control Panel (Classic View) 3 Right-click [CANON DR-3010C USB] → click [Properties]. IMPORTANT • Do not change the settings by selecting [Job Tool] in [Scanner events]. The job function may not run normally. • Do not enable [Disable device - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 63
IMPORTANT Do not select [DR-3010C Job Tool] displayed in the [Send to this application] list. The job function will not run correctly. NOTE • If multiple applications are selected, the [Select Application] dialog box is displayed when the Start key of the scanner is pressed, and you can select the - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 64
a warning message appears, follow the instructions in the message to either continue scanning or change the save destination before continuing scanning. Monitor Job Dialog Settings [Show Monitor Dialog] Check Box Select this check box to display the Monitor for DR-3010C dialog box to display job - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 65
mm). NOTE As shown in the job number 3 diagram, the end of job titles with a text string that is too long are abbreviated with '...'. 65 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 66
Attaching the Document Holding Guide 73 Resetting the Counter 74 CAUTION • When cleaning the scanner and the inside of the scanner, turn OFF the scanner. After finishing a large scanning job, turn OFF the scanner and then clean out any paper particles remaining inside the scanner. 66 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 67
compressed air to remove dust and paper particles from the inside of the scanner. IMPORTANT Scratches on the sensor glass may cause marks on the images, scratches on the sensor glass, contact your local authorized Canon dealer or service representative. 5 Clean the c rollers by wiping the DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 68
Wipe the document holding guide with a cloth that has been dampened with water and thoroughly wrung out. Document Holding Guide 10 Reattach the feed scanner to clean them, and make sure to reattach them to the scanner when cleaning is finished. 12 Close the document eject tray. 68 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 69
74.) • For information about the exchange roller kit (feed roller, retard roller, and the document holding guide), contact your local authorized Canon dealer or service representative. 3 Open the roller cover by placing your fingers in the grooves and pulling it down. Roller Cover 69 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 70
into the hole on the left of the feed roller. 3 Push down the lever to lock the shaft of the feed roller into place. 70 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 71
hear a click. 1 Open the document eject tray. (See p.21.) 2 Press the OPEN button (c) while pulling the front unit open (d). d c 6 Close the document eject tray. 71 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 72
to detach it from its shaft, and pull it out. 3 Push down the lever to lock the shaft of the feed roller into place. 72 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 73
click. 1 Open the roller cover, and slide the document holding guide to remove it. 6 Close the document eject tray. Attaching the Document Holding Guide 1 Fit the hooks (four) of the document holding guide onto the roller cover, and slide the document holding guide to attach it. 73 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 74
Start] → [Control Panel]. 3 Right-click [CANON DR-3010C USB] → click [Properties]. 4 Click the [Maintenance] tab → [Reset]. 2 If the Control Panel is displayed with the Category View, click [Printers and Other Hardware] in the working field → click [Scanners and Cameras]. If the Control Panel - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 75
Scanning Results Are Not as Expected P. 77 An Error Code Is Displayed on the Display Panel P. 78 If, after consulting this section, you still cannot resolve the problem, contact your local authorized Canon dealer or service representative. × The Scanner Does Not Turn ON Check the following if the - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 76
your local authorized Canon dealer or service representative for more information. The scanner does not support the USB cable. Use the USB cable provided with the scanner. The USB hub is not compatible with the scanner. Remove the USB hub. × Slow Scanning Speed The following problems might cause - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 77
Use the document guide adapter to prevent document skew. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select the [Deskew] check box. Symptoms Problem Solution Lines, smudges, or dirt appear on the scanned image. The scanning glass or rollers inside the scanner are dirty - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 78
Code Problem Solution This error code is displayed if another type of error occurs. Turn off the power switch, wait 10 seconds, and then turn the power switch on again. If the "E" error code is still displayed, contact your local authorized Canon Dealer, or service representative. 78 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 79
the Software," on p.13.) IMPORTANT Log on to Windows as an Administrator. 1 From the Windows task bar, click [Start] → [Control Panel]. The [Add or Remove Programs] dialog box appears. Uninstalling the ISIS/TWAIN Driver and Job Registration Tool 1 From the Programs list, click [Canon DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 80
2 Click [Yes] in the DR-3010C Setup dialog box. Uninstalling CapturePerfect 3.0 1 From the Programs list, click [CapturePerfect 3.0] → [Remove]. NOTE To remove the Job File dialog box → click [Yes]. After the uninstallation procedure is complete, click [OK]. 3 Click [Finish]. 80 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 81
document feed tray while the back of the document guide is unsnapped from the document feed tray. 1 Push the document guides to the center of the machine. 2 Pull up the document guides while holding the document feed tray to unsnap the document guides from the document feed tray. 81 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 82
002" to 0.01" (0.05 mm to 0.25 mm) *You can scan documents up to 39.2" (1000 mm) long by setting the scanner to the Long Document mode. (See "Setting the Long Document Mode," on p. 36.) Business Card Size: 1.97" x 2.12" ( 200 x 200 dpi 60 images/min. 300 x 300 dpi 60 images/min. 82 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 83
the document holding guide, see "Removing/ Attaching the Document Holding Guide," on p. 73. • Contact your local authorized Canon dealer or service representative for detailed information about the replacement parts. Product specifications are subject to change without notice. 83 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 84
7.8" (197 mm) (9.1" (230 mm)) (With tray open) External Dimensions 12.2" (310 mm) 11.5" (292 mm) (23.0" (583 mm)) (With tray open) 84 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 85
WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon-europe.com. (EEA: Norway, Iceland and Liechtenstein) MODEL NAMES Model DR-3010C is identical to model M11066. Model DR-3010C is the sales name of model - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 86
INDEX A AC Adapter...6 B Bar code detection 9 Batch Separation 53 Bypass mode ...24 C CapturePerfect 3.0 13, 26 Cards, placing...24 Cleaning Document holding guide 68 Main body 66 Rollers ...67 Sensor glass 43 Text orientation, correcting 50 Version, checking 55 J Job function...28 DR-3010C - Canon imageFORMULA DR-3010C Compact Workgroup Scanner | User Manual - Page 87
Maintenance ...66 Minus key ...10 Moving the scanner 6 N Name of parts ...10 O Service...75 Setup disc...13 Custom Installation 13 Read Manuals 13 Typical Installation 13 Software Troubleshooting 75 Typical Installation 14 U USB connector 10 USB Link switch 8 PUB. CE-IE-632-02 87 DR-3010C
DR-3010C
DR-3010C
Document Scanner
User Manual
♦
Please read this manual before operating this scanner.
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After you finish reading this manual, store it in a safe place for future reference.
1
Cover