Canon imagePROGRAF iPF650 iPF650 655 750 755 Basic Guide Step2 - Page 14

Troubleshooting Phenomenon Cannot print over AppleTalk or Bonjour networks Cannot print over a NetWare network Cause Corrective Action The AppleTalk protocol is not enabled on the printer. Activate AppleTalk on the printer. (→"Configuring the Printer's AppleTalk Network Settings," User Manual) The computer you are trying to print from is not configured correctly. Make sure the computer's AppleTalk settings are configured correctly. (→"Configuring the Destination for AppleTalk Networks (Macintosh)," User Manual) (→"Configuring the Destination for Bonjour Network (Macintosh)," User Manual) The computer and printer are not on the same network. Due to the nature of Bonjour, you cannot print if the printer is on another network behind a router. Make sure the computer and printer are on the same network. For information about network settings, ask your network administrator. The printer's NetWare settings are not configured correctly. Make sure the printer's NetWare settings are configured correctly. In particular, make sure a valid frame type is selected. (→"Configuring the Printer's NetWare Network Settings," User Manual) The computer you are trying to print from is not configured correctly. Make sure the computer's NetWare settings are configured correctly. (→"Configuring NetWare Network Settings," User Manual) The NetWare server and services are not configured correctly. Check the following points. 1. Make sure the NetWare file server is running. 2. Make sure there is enough free disk space on the NetWare file server. Insufficient disk space may prevent you from processing large print jobs. 3. Start NWADMIN or PCONSOLE and confirm that the print service is configured correctly and the print queue is available. 4. If data transmission to a printer on another subnet fails, deactivate NCP burst mode in that printer's network protocol settings. 5. If the printer is used in queue server mode, specify "Other/Unknown" as the printer type. 14