Canon imagePROGRAF iPF650 iPF650 655 750 755 Basic Guide Step2 - Page 6

Phenomenon, Cause, Corrective Action - printhead

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Troubleshooting Phenomenon Paper rubs against the printhead Cause Corrective Action The type of paper specified in the printer driver does not match the type loaded in the printer. Load paper of the same type as you have specified in the printer driver. (→ , Loading Rolls in the Printer) (→ , Loading Sheets in the Printer) Make sure the same type of paper is specified in the printer driver as you have loaded in the printer. 1. Press the Stop button and stop printing. 2. Change the type of paper in the printer driver and try printing again. Paper has been loaded incorrectly, Reload the paper. causing it to wrinkle. (→ , Loading Rolls in the Printer) (→ , Loading Sheets in the Printer) The Printhead is set too low in the Control Panel menu. In the Control Panel menu, set Head Height to Automatic. (→"Troubleshooting Paper Abrasion and Blurry Images (Head Height)," User Manual) You are printing on heavyweight paper or paper that curls or wrinkles easily after absorbing ink. When printing on Heavyweight Coated Paper or other paper-based media, choose a VacuumStrngth setting of Strong or Strongest in the Control Panel menu. If the paper still rubs, set Head Height to Highest in the Control Panel menu. (→"Adjusting the Vacuum Strength (VacuumStrngth)," User Manual) (→"Troubleshooting Paper Abrasion and Blurry Images (Head Height)," User Manual) When printing on CAD Tracing Paper or other filmbased media, choose a VacuumStrngth setting of Standard, Strong, or Strongest in the Control Panel menu. If the paper still rubs, set Head Height to Highest in the Control Panel menu. (→"Adjusting the Vacuum Strength (VacuumStrngth)," User Manual) (→"Troubleshooting Paper Abrasion and Blurry Images (Head Height)," User Manual) When printing on paper 0.1 mm (0.004 in) thick or less, choose a VacuumStrngth setting of Weakest in the Control Panel menu. If the paper still rubs, set Head Height to Highest in the Control Panel menu. (→"Adjusting the Vacuum Strength (VacuumStrngth)," User Manual) (→"Troubleshooting Paper Abrasion and Blurry Images (Head Height)," User Manual) When you have loaded paper, the paper you have loaded does not match the type selected on the Control Panel. Be sure to select the correct type of paper in the Control Panel menu when loading paper. (→ , Loading Rolls in the Printer) (→ , Loading Sheets in the Printer) 6

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6
Troubleshooting
Phenomenon
Cause
Corrective Action
Paper rubs against the printhead
1.
2.
The type of paper specified in the
printer driver does not match the
type loaded in the printer.
The
Printhead
is set too low in the
Control Panel
menu.
Paper has been loaded incorrectly,
causing it to wrinkle.
You are printing on heavyweight
paper or paper that curls or
wrinkles easily after absorbing ink.
Load paper of the same type as you have specified in
the printer driver.
Make sure the same type of paper is specified in the
printer driver as you have loaded in the printer.
Press the
Stop
button and stop printing.
Change the type of paper in the printer driver and
try printing again.
In the
Control Panel
menu, set
Head Height
to
Automatic
.
Reload the paper.
When printing on
CAD Tracing Paper
or other film-
based media, choose a
VacuumStrngth
setting of
Standard
,
Strong
, or
Strongest
in the
Control Panel
menu. If the paper still rubs, set
Head Height
to
Highest
in the
Control Panel
menu.
When printing on
Heavyweight Coated Paper
or
other paper-based media, choose a
VacuumStrngth
setting of
Strong
or
Strongest
in the
Control Panel
menu. If the paper still rubs, set
Head Height
to
Highest
in the
Control Panel
menu.
When printing on paper 0.1 mm (0.004 in) thick or
less, choose a
VacuumStrngth
setting of
Weakest
in the
Control Panel
menu. If the paper still rubs, set
Head Height
to
Highest
in the
Control Panel
menu.
(
→
, Loading Rolls in the Printer)
(
→
, Loading Sheets in the Printer)
(
→
, Loading Rolls in the Printer)
(
→
, Loading Sheets in the Printer)
(
→
"Troubleshooting Paper Abrasion and Blurry
Images (Head Height)," User Manual)
(
→
"Troubleshooting Paper Abrasion and Blurry
Images (Head Height)," User Manual)
(
→
"Adjusting the Vacuum Strength (VacuumStrngth),"
User Manual)
(
→
"Adjusting the Vacuum Strength (VacuumStrngth),"
User Manual)
(
→
"Adjusting the Vacuum Strength (VacuumStrngth),"
User Manual)
(
→
"Troubleshooting Paper Abrasion and Blurry
Images (Head Height)," User Manual)
(
→
"Troubleshooting Paper Abrasion and Blurry
Images (Head Height)," User Manual)
Be sure to select the correct type of paper in the
Control Panel
menu when loading paper.
(
→
, Loading Rolls in the Printer)
(
→
, Loading Sheets in the Printer)
When you have loaded paper, the
paper you have loaded does not
match the type selected on the
Control Panel
.