Compaq ProLiant 6400R Compaq ProLiant 6400R Servers - Page 102

Message, Description, Recommended Action, Do

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Diagnostics and Troubleshooting 3-35 Table 3-18 ADU Diagnostic Messages continued Message Description Board not attached Array controller configured for use with array accelerator board, but one is not attached. Configuration signature is zero ADU detected that nonvolatile RAM contains a configuration signature of zero. Old versions of the System Configuration Utility could cause this. Configuration signature mismatch Array accelerator board configured for a different array controller board. Configuration signature on array accelerator board does not match the one stored on the array controller board. Controller communication failure occurred Controller communication failure occurred. Controller detected. NVRAM configuration not present EISA nonvolatile RAM does not contain a configuration for this controller. Controller firmware needs upgrading Controller firmware is below the latest recommended version. Controller is located in special "video" slot Controller is installed in slot for special video control signals. If controller is used in this slot, LED indicators on front panel may not function properly. Controller is not configured Controller is not configured. If controller was previously configured and you change drive locations, there may be a problem with placement of the drives. ADU examines each physical drive and detects drives that have been moved to a different drive bay. Controller reported POST error. Error Code: x The controller returned an error from its internal POSTs. Recommended Action Attach array accelerator board to array controller. Run the latest version of System Configuration Utility to configure the controller and nonvolatile RAM. To recognize the array accelerator board, run the ACU. ADU was unable to successfully issue commands to the controller in this slot. Run the System Configuration Utility to configure the nonvolatile RAM. Run Options ROMPaq to upgrade the controller to the latest firmware revision. Install the controller In a different slot and run the System Configuration Utility to configure the controller and nonvolatile RAM. Then run the ACU to the configure controller. Look for messages indicating which drives have been moved. If none appear and drive swapping did not occur, run the ACU to configure the controller and run the System Configuration Utility to configure nonvolatile RAM. Do not run either utility if you believe drive swapping has occurred. Replace the controller. continued

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Diagnostics and Troubleshooting
3-35
Table 3-18
ADU Diagnostic Messages
continued
Message
Description
Recommended Action
Board not
attached
Array controller configured for use
with array accelerator board, but one
is not attached.
Attach array accelerator board to array
controller.
Configuration
signature is zero
ADU detected that nonvolatile RAM
contains a configuration signature of
zero. Old versions of the System
Configuration Utility could cause this.
Run the latest version of System Configuration
Utility to configure the controller and nonvolatile
RAM.
Configuration
signature
mismatch
Array accelerator board configured
for a different array controller board.
Configuration signature on array
accelerator board does not match the
one stored on the array controller
board.
To recognize the array accelerator board, run
the ACU.
Controller
communication
failure occurred
Controller communication failure
occurred.
ADU was unable to successfully issue
commands to the controller in this slot.
Controller
detected.
NVRAM
configuration not
present
EISA nonvolatile RAM does not
contain a configuration for this
controller.
Run the System Configuration Utility to
configure the nonvolatile RAM.
Controller
firmware needs
upgrading
Controller firmware is below the
latest recommended version.
Run Options ROMPaq to upgrade the controller
to the latest firmware revision.
Controller is
located in
special
“
video
”
slot
Controller is installed in slot for
special video control signals. If
controller is used in this slot, LED
indicators on front panel may not
function properly.
Install the controller In a different slot and run
the System Configuration Utility to configure the
controller and nonvolatile RAM. Then run the
ACU to the configure controller.
Controller is not
configured
Controller is not configured. If
controller was previously configured
and you change drive locations, there
may be a problem with placement of
the drives. ADU examines each
physical drive and detects drives that
have been moved to a different drive
bay.
Look for messages indicating which drives have
been moved. If none appear and drive swapping
did not occur, run the ACU to configure the
controller and run the System Configuration
Utility to configure nonvolatile RAM.
Do not
run
either utility if you believe drive swapping has
occurred.
Controller
reported POST
error.
Error Code: x
The controller returned an error from
its internal POSTs.
Replace the controller.
continued