Compaq ProLiant 6400R Compaq ProLiant 6400R Servers - Page 104

Run the System Configuration Utility to initialize

Page 104 highlights

Diagnostics and Troubleshooting 3-37 Table 3-18 ADU Diagnostic Messages continued Message Description Drive (bay) X upload code not readable An error occurred while ADU tried to read the upload code information from the drive. Drive (bay) X was inadvertently replaced The physical drive was incorrectly replaced after another drive failed. Drive Monitoring features are unobtainable ADU unable to get monitor and performance data because of a fatal command problem, such as drive time-out, or unable to get data because these features are not supported on the controller. Drive Monitoring is NOT enabled for SCSI Port x Drive ID x The monitor and performance features have not been enabled on this drive. Drive time-out occurred on physical drive bay X ADU issued a command to a physical drive, but the command was never acknowledged. Drive X indicates position Y Message indicates a physical drive that appears to be scrambled or in a drive bay other than the one for which it was originally configured. Duplicate write memory error Error occurred reading RIS copy from SCSI Port x Drive ID x FYI: Drive (bay) X is non-Compaq supplied Data could not be written to the array accelerator board in duplicate because of the detection of parity errors. This is not a data-loss situation. An error occurred while ADU was tried to read the RIS from the drive. The installed drive was not supplied by Compaq. Recommended Action If there were multiple errors, the drive may need to be replaced. Replace the drive incorrectly replaced, and replace the original drive that failed. Do not run the System Configuration Utility and try to reconfigure. Data will be lost. Check for other errors (time-outs and so on). If no other errors occur, upgrade the firmware to a version that supports monitor and performance, if desired. Run the System Configuration Utility to initialize the monitor and performance features. The drive or cable may be bad. Check the other error messages on the Diagnostics screen to determine resolution. Examine the graphical drive representation on ADU to determine proper drive locations. Remove drive X and place it in drive position Y. Rearrange the drives according to the ADU instructions. Replace the array accelerator board. If there were multiple errors, the drive may need to be replaced. If problems exist with the drive, replace it with a Compaq drive. continued

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Diagnostics and Troubleshooting
3-37
Table 3-18
ADU Diagnostic Messages
continued
Message
Description
Recommended Action
Drive (bay) X
upload code not
readable
An error occurred while ADU tried to
read the upload code information
from the drive.
If there were multiple errors, the drive may need
to be replaced.
Drive (bay) X
was
inadvertently
replaced
The physical drive was incorrectly
replaced after another drive failed.
Replace the drive incorrectly replaced, and
replace the original drive that failed. Do not run
the System Configuration Utility and try to
reconfigure. Data will be lost.
Drive Monitoring
features are
unobtainable
ADU unable to get monitor and
performance data because of a fatal
command problem, such as drive
time-out, or unable to get data
because these features are not
supported on the controller.
Check for other errors (time-outs and so on). If
no other errors occur, upgrade the firmware to a
version that supports monitor and performance,
if desired.
Drive Monitoring
is NOT enabled
for SCSI Port x
Drive ID x
The monitor and performance
features have not been enabled on
this drive.
Run the System Configuration Utility to initialize
the monitor and performance features.
Drive time-out
occurred on
physical drive
bay X
ADU issued a command to a physical
drive, but the command was never
acknowledged.
The drive or cable may be bad. Check the other
error messages on the Diagnostics screen to
determine resolution.
Drive X indicates
position Y
Message indicates a physical drive
that appears to be scrambled or in a
drive bay other than the one for
which it was originally configured.
Examine the graphical drive representation on
ADU to determine proper drive locations.
Remove drive X and place it in drive position Y.
Rearrange the drives according to the ADU
instructions.
Duplicate write
memory error
Data could not be written to the array
accelerator board in duplicate
because of the detection of parity
errors. This is not a data-loss
situation.
Replace the array accelerator board.
Error occurred
reading RIS copy
from SCSI Port x
Drive ID x
An error occurred while ADU was
tried to read the RIS from the drive.
If there were multiple errors, the drive may need
to be replaced.
FYI: Drive (bay) X
is non-Compaq
supplied
The installed drive was not supplied
by Compaq.
If problems exist with the drive, replace it with a
Compaq drive.
continued