Compaq ProLiant 6400R Compaq ProLiant 6400R Servers - Page 99

Starting ADU

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3-32 Compaq ProLiant 6400R Maintenance and Service Guide Starting ADU 1. Insert the SmartStart CD into the CD-ROM drive. 2. Reboot the system from the SmartStart CD. 3. Select Array Diagnostic Utility (ADU) from the System Utilities menu. A "Please Wait" panel displays, indicating that ADU is identifying the system parameters. ADU gathers information from all of the array controllers in the system. The time required to gather the information depends on the size of the system. After information gathering, ADU displays the main screen or a panel indicating any errors detected. CAUTION: Do not cycle the power during this process. ADU must perform low-level operations that, if interrupted, could cause the controller to revert to a previous level of firmware if the firmware was soft-upgraded. 4. To generate an ADU report, select File, and then Save Data from the Command menu. Table 3-18 ADU Diagnostic Messages Message Accelerator board not detected Accelerator error log Accelerator parity read errors: n Accelerator parity write errors: n Description Array controller did not detect a configured array accelerator board. List of the last 32 parity errors on transfers to or from memory on the array accelerator board. Displays starting memory address, transfer count, and operation (read and write). Number of times that read memory parity errors were detected during transfers from memory on the array accelerator board. Number of times that write memory parity errors were detected during transfers to memory on the array accelerator board. Recommended Action Install the array accelerator board on the array controller. If a board is already installed, check for proper seating on the array controller board. If there are many parity errors, you may need to replace the array accelerator board. If there are many parity errors, you may need to replace the array accelerator board. If there are many parity errors, you may need to replace the array accelerator board. continued

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3-32
Compaq ProLiant 6400R Maintenance and Service Guide
Starting ADU
1.
Insert the SmartStart CD into the CD-ROM drive.
2.
Reboot the system from the SmartStart CD.
3.
Select Array Diagnostic Utility (ADU) from the System Utilities menu.
A
“
Please Wait
”
panel displays, indicating that ADU is identifying the system parameters.
ADU gathers information from all of the array controllers in the system. The time required
to gather the information depends on the size of the system. After information gathering,
ADU displays the main screen or a panel indicating any errors detected.
CAUTION:
Do not cycle the power during this process. ADU must perform low-level operations
that, if interrupted, could cause the controller to revert to a previous level of firmware if the
firmware was soft-upgraded.
4.
To generate an ADU report, select File, and then Save Data from the Command menu.
Table 3-18
ADU Diagnostic Messages
Message
Description
Recommended Action
Accelerator
board not
detected
Array controller did not detect a
configured array accelerator board.
Install the array accelerator board on the array
controller. If a board is already installed, check
for proper seating on the array controller board.
Accelerator error
log
List of the last 32 parity errors on
transfers to or from memory on the
array accelerator board. Displays
starting memory address, transfer
count, and operation (read and
write).
If there are many parity errors, you may need to
replace the array accelerator board.
Accelerator
parity read
errors: n
Number of times that read memory
parity errors were detected during
transfers from memory on the array
accelerator board.
If there are many parity errors, you may need to
replace the array accelerator board.
Accelerator
parity write
errors: n
Number of times that write memory
parity errors were detected during
transfers to memory on the array
accelerator board.
If there are many parity errors, you may need to
replace the array accelerator board.
continued