Compaq ProLiant 6400R Compaq ProLiant 6400R Servers - Page 87

Diagnostics Software

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3-20 Compaq ProLiant 6400R Maintenance and Service Guide Table 3-2 POST Error Messages continued Error Code Audible Beeps 1797-Drive Array - None Array Accelerator Read Error Occurred. Data in Array Accelerator has been lost. Array Accelerator is disabled. 1798-Drive Array - None Array Accelerator Write Error Occurred. Array Accelerator is disabled. 1799-Drive Array - None Drive(s) Disabled due to Array Accelerator Data Loss. Select "F1" to continue with logical drives disabled. Select "F2" to accept data loss and to re-enable logical drives. Beeps only: 2 Long 2 long Beeps only: 2 Long + 2 Short 2 long, 2 short (Run System None Configuration Utility - F10 key) (RESUME - F1 key) None Probable Source of Problem Hard parity error while reading data from posted-writes memory. Recommended Action Enable array accelerator. Hard parity error while writing data to posted-writes memory. Enable array accelerator. Volume failed because of data loss in posted-writes memory. Press F1 to continue with logical drives disabled or F2 to accept the data loss and re-enable the logical drive. No valid memory is present in the system. Power is cycled. Temperature is too hot. Processor fan not installed or spinning. A configuration error occurred during POST. Replace the failed memory with valid memory. Check fans. Press F10 to run the System Configuration Utility. As indicated to continue Press F1. Diagnostics Software Table 3-3 through 3-17 include all test error codes generated by Compaq products. Each code has a corresponding description and recommended action. Each system generates only the codes that apply to its configuration and options. When you select Diagnostics and Utilities from the System Configuration Utility main menu, the utility prompts you to test, inspect, upgrade, and diagnose the server. Diagnostics and Utilities are located on the system partition on the hard drive and must be accessed when a system configuration error is detected during the Power-On Self-Test (POST). Compaq Diagnostics software is also available on the Compaq SmartStart and Support Software CD. You can create a Diagnostics diskette from the SmartStart and Support Software CD and run Diagnostics from diskette. See the procedure in the "Running Compaq Utilities" section earlier in this chapter.

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3-20
Compaq ProLiant 6400R Maintenance and Service Guide
Table 3-2
POST Error Messages
continued
Error Code
Audible Beeps
Probable Source of Problem
Recommended Action
1797-Drive Array -
Array Accelerator
Read Error Occurred.
Data in Array
Accelerator has been
lost. Array
Accelerator is
disabled.
None
Hard parity error while reading
data from posted-writes
memory.
Enable array accelerator.
1798-Drive Array -
Array Accelerator
Write Error Occurred.
Array Accelerator is
disabled.
None
Hard parity error while writing
data to posted-writes memory.
Enable array accelerator.
1799-Drive Array -
Drive(s) Disabled due
to Array Accelerator
Data Loss.
Select "F1" to
continue with logical
drives disabled.
Select "F2" to accept
data loss and to
re-enable logical
drives.
None
Volume failed because of data
loss in posted-writes memory.
Press
F1
to continue with
logical drives disabled or
F2
to
accept the data loss and
re-enable the logical drive.
Beeps only: 2 Long
2 long
No valid memory is present in
the system.
Replace the failed memory with
valid memory.
Beeps only: 2 Long +
2 Short
2 long, 2 short
Power is cycled. Temperature is
too hot. Processor fan not
installed or spinning.
Check fans.
(Run System
Configuration Utility -
F10 key)
None
A configuration error occurred
during POST.
Press
F10
to run the System
Configuration Utility.
(RESUME - F1 key)
None
As indicated to continue
Press
F1
.
Diagnostics Software
Table 3-3 through 3-17 include all test error codes generated by Compaq products. Each code
has a corresponding description and recommended action. Each system generates only the codes
that apply to its configuration and options.
When you select Diagnostics and Utilities from the System Configuration Utility main menu,
the utility prompts you to test, inspect, upgrade, and diagnose the server.
Diagnostics and Utilities are located on the system partition on the hard drive and must be
accessed when a system configuration error is detected during the Power-On Self-Test (POST).
Compaq Diagnostics software is also available on the Compaq SmartStart and Support
Software CD. You can create a Diagnostics diskette from the SmartStart and Support
Software CD and run Diagnostics from diskette. See the procedure in the “Running Compaq
Utilities” section earlier in this chapter.