Compaq ProLiant 6400R Compaq ProLiant 6400R Servers - Page 108

Run the System Configuration Utility

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Diagnostics and Troubleshooting 3-41 Table 3-18 ADU Diagnostic Messages continued Message Description SCSI Port x Drive ID x failed - REPLACE (failure message) ADU found drive that needs to be replaced. SCSI Port x Drive ID x firmware needs upgrading Drive firmware is below recommended version. SCSI Port x Drive ID x has a loose cable. SMART is unable to communicate with drive Drive has loose cable. SCSI Port x Drive ID x was replaced on a good volume: (failure message) ADU found drive was replaced even though volume was fine. SCSI port X, drive ID Y firmware needs upgrading Drive firmware may cause problems and should be upgraded. Set configuration command issued The configuration of the array controller has been updated. The array accelerator board may remain disabled until it is reinitialized. Soft Firmware Upgrade required ADU has determined that the controller is running firmware that has been soft upgraded by the Compaq Upgrade Utility. However, the firmware running is not present on all drives. This could be caused by the addition of new drives in the system. Unable to communicate with drive on SCSI Port x, Drive ID x Controller could not communicate with drive. Unknown disable code A code was returned from the array accelerator board that ADU does not recognize. Recommended Action Replace drive or correct condition that caused error. Run Options ROMPaq to upgrade drive to latest firmware revision. Turn off the system. Check drive cable for tight connection. No action needed. Run Options ROMPaq to upgrade the firmware on the drive to a later version. Run the System Configuration Utility to reinitialize the array accelerator board. Run the Compaq Upgrade Utility to place the latest firmware on all drives. If the amber LED on the drive is on, replace the drive. Obtain the latest version of ADU. continued

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Diagnostics and Troubleshooting
3-41
Table 3-18
ADU Diagnostic Messages
continued
Message
Description
Recommended Action
SCSI Port x Drive
ID x failed
–
REPLACE (failure
message)
ADU found drive that needs to be
replaced.
Replace drive or correct condition that caused
error.
SCSI Port x Drive
ID x firmware
needs upgrading
Drive firmware is below
recommended version.
Run Options ROMPaq to upgrade drive to latest
firmware revision.
SCSI Port x Drive
ID x has a loose
cable. SMART is
unable to
communicate
with drive
Drive has loose cable.
Turn off the system. Check drive cable for tight
connection.
SCSI Port x Drive
ID x was
replaced on a
good volume:
(failure message)
ADU found drive was replaced even
though volume was fine.
No action needed.
SCSI port X,
drive ID Y
firmware needs
upgrading
Drive firmware may cause problems
and should be upgraded.
Run Options ROMPaq to upgrade the firmware
on the drive to a later version.
Set configuration
command issued
The configuration of the array
controller has been updated. The
array accelerator board may remain
disabled until it is reinitialized.
Run the System Configuration Utility to
reinitialize the array accelerator board.
Soft Firmware
Upgrade
required
ADU has determined that the
controller is running firmware that
has been soft upgraded by the
Compaq Upgrade Utility. However,
the firmware running is not present
on all drives. This could be caused by
the addition of new drives in the
system.
Run the Compaq Upgrade Utility to place the
latest firmware on all drives.
Unable to
communicate
with drive on
SCSI Port x,
Drive ID x
Controller could not communicate
with drive.
If the amber LED on the drive is on, replace the
drive.
Unknown disable
code
A code was returned from the array
accelerator board that ADU does not
recognize.
Obtain the latest version of ADU.
continued