Compaq ProLiant 6400R Compaq ProLiant 6400R Servers - Page 74

Error Messages of the Power-On Self-Test

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Diagnostics and Troubleshooting 3-7 Error Messages of the Power-On Self-Test An error in the system found by the POST is indicated by an audible or visual message. If an error code displays on the screen during POST or after a reset of the system, use the instructions in Table 3-2. NOTE: Many of the actions in Table 3-2 require you to run Diagnostics or the Compaq System Configuration Utility. The steps for running the utilities are after Table 3-2. In Table 3-2, the Recommended Action column lists the steps necessary to correct the error. After completing each step, run the Diagnostics program to verify whether the error has been corrected. If the error code reappears, perform the next step, and then re-run the Diagnostics program. Follow this procedure until Diagnostics no longer detects an error. Error Code A Critical Error occurred prior to this power-up Unsupported Processor Detected System Halted FATAL ROM ERROR: The System ROM is not properly programmed 101-ROM Error 101-I/O ROM Error 102-System Board Failure 104-ASR-2 Timer Failure 105-Current System ROM is corrupt - now booting redundant System ROM 162-System Options Not Set 163-Time & Date Not Set Table 3-2 POST Error Messages Audible Beeps None 1 long, 1 short 1 long, 1 short Probable Source of Error A catastrophic system error, which caused the server to crash has been logged. Processor not supported by current system ROM. ROM was programmed in the factory incorrectly. Recommended Action Run Diagnostics. Replace the failed assembly as indicated. Check documentation for supported processors, and, if supported, remove the processor and update the system to latest ROM. Replace the physical ROM part. 1 long, 1 short None None None 2 long System ROM checksum Options ROM checksum Direct Memory Access (DMA) timers, and so on System board failure Nonbooted ROM image is corrupt. Run Diagnostics. Replace the failed assembly as indicated. Run Diagnostics. Replace the failed assembly as indicated. Replace the system board. Run the Compaq System Configuration Utility. Run Diagnostics. Replace the failed assembly as indicated. Flash the ROM utilizing ROMPaq. 2 short 2 short Incorrect configuration Invalid time or date in configuration memory Run the System Configuration Utility and correct. Run the System Configuration Utility and correct. continued

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Diagnostics and Troubleshooting
3-7
Error Messages of the Power-On Self-Test
An error in the system found by the POST is indicated by an audible or visual message. If an
error code displays on the screen during POST or after a reset of the system, use the instructions
in Table 3-2.
NOTE:
Many of the actions in Table 3-2 require you to run Diagnostics or the Compaq System
Configuration Utility. The steps for running the utilities are after Table 3-2.
In Table 3-2, the Recommended Action column lists the steps necessary to correct the error.
After completing each step, run the Diagnostics program to verify whether the error has been
corrected. If the error code reappears, perform the next step, and then re-run the Diagnostics
program. Follow this procedure until Diagnostics no longer detects an error.
Table 3-2
POST Error Messages
Error Code
Audible Beeps
Probable Source of Error
Recommended Action
A Critical Error
occurred prior to this
power-up
None
A catastrophic system error,
which caused the server to crash
has been logged.
Run Diagnostics. Replace the
failed assembly as indicated.
Unsupported
Processor Detected
System Halted
1 long, 1 short
Processor not supported by
current system ROM.
Check documentation for
supported processors, and, if
supported, remove the
processor and update the
system to latest ROM.
FATAL ROM ERROR:
The System ROM is
not properly
programmed
1 long, 1 short
ROM was programmed in the
factory incorrectly.
Replace the physical ROM part.
101-ROM Error
1 long, 1 short
System ROM checksum
Run Diagnostics. Replace the
failed assembly as indicated.
101-I/O ROM Error
None
Options ROM checksum
Run Diagnostics. Replace the
failed assembly as indicated.
102-System Board
Failure
None
Direct Memory Access (DMA)
timers, and so on
Replace the system board. Run
the Compaq System
Configuration Utility.
104-ASR-2 Timer
Failure
None
System board failure
Run Diagnostics. Replace the
failed assembly as indicated.
105-Current System
ROM is corrupt –
now booting
redundant System
ROM
2 long
Nonbooted ROM image is
corrupt.
Flash the ROM utilizing
ROMPaq.
162-System Options
Not Set
2 short
Incorrect configuration
Run the System Configuration
Utility and correct.
163-Time & Date Not
Set
2 short
Invalid time or date in
configuration memory
Run the System Configuration
Utility and correct.
continued