Dell 968w All In One Wireless Photo Printer User's Guide - Page 123

Error Messages

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Error Messages For more help and to check the latest information on troubleshooting your printer, please visit http://support.dell.com/support. Error Message: Cartridge Alignment Alignment problem. What it indicates: The tape was not removed from the ink cartridges before the cartridges were installed. Solution: Remove the tape from the ink cartridges. For more information, see Replacing Ink Cartridges. Verify tape removed from cartridges, run a few cleaning cycles or check troubleshooting. Press to retry. Cartridge Error Left cartridge incorrect. Replace cartridge. One or more of the ink cartridges is inserted in the wrong carrier. Insert the black or photo cartridge in the left carrier and the color cartridge in the right. For more information, see Replacing Ink Cartridges. OR Right cartridge incorrect. Replace cartridge. OR Cartridges are in the wrong positions. Please reverse the cartridges Cartridge Error Faxes ready to print but cartridges unavailable. Install proper cartridges to print One or more of the ink cartridges is inserted in the wrong carrier. Insert the black or photo cartridge in the left carrier and the color cartridge in the right. For more information, see Replacing Ink Cartridges. Cartridge Error Only Photo Cartridge installed. Insert Color or Black Cartridge. The photo cartridge is the only cartridge installed. Insert the black cartridge in the left carrier or the color cartridge in the right. For more information, see Replacing Ink Cartridges. Press to exit Cartridge Error See User's Guide The printer detects a critical cartridge failure. Remove the ink cartridges and unplug the printer. Plug the printer in and turn it on, and then reinsert the cartridges. For more information, see Replacing Ink Cartridges. Cartridge Missing Black Cartridge missing. If the error message returns, contact Customer Support. For more information, go to support.dell.com. Insert a black or photo cartridge in the left cartridge carrier. For more information, see Replacing Ink Cartridges.

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Error Messages
For more help and to check the latest information on troubleshooting your printer, please visit
.
Error Message:
What it indicates:
Solution:
Cartridge Alignment
Alignment problem.
Verify tape removed from
cartridges, run a few
cleaning cycles or check
troubleshooting. Press
to retry.
The tape was not removed from
the ink cartridges before the
cartridges were installed.
Remove the tape from the ink
cartridges. For more information, see
Replacing Ink Cartridges
.
Cartridge Error
Left cartridge incorrect.
Replace cartridge.
OR
Right cartridge incorrect.
Replace cartridge.
OR
Cartridges are in the
wrong positions. Please
reverse the cartridges
One or more of the ink cartridges
is inserted in the wrong carrier.
Insert the black or photo cartridge in
the left carrier and the color cartridge
in the right. For more information, see
Replacing Ink Cartridges
.
Cartridge Error
Faxes ready to print but
cartridges unavailable.
Install proper cartridges to
print
One or more of the ink cartridges
is inserted in the wrong carrier.
Insert the black or photo cartridge in
the left carrier and the color cartridge
in the right. For more information, see
Replacing Ink Cartridges
.
Cartridge Error
Only Photo Cartridge
installed. Insert Color or
Black Cartridge.
Press
to exit
The photo cartridge is the only
cartridge installed.
Insert the black cartridge in the left
carrier or the color cartridge in the
right. For more information, see
Replacing Ink Cartridges
.
Cartridge Error
See User's Guide
The printer detects a critical
cartridge failure.
Remove the ink cartridges and unplug
the printer. Plug the printer in and
turn it on, and then reinsert the
cartridges. For more information, see
Replacing Ink Cartridges
.
If the error message returns, contact
Customer Support. For more
information, go to
support.dell.com
.
Cartridge Missing
Black Cartridge missing.
Insert a black or photo cartridge in
the left cartridge carrier. For more
information, see
Replacing Ink
Cartridges
.