Error messages
................................................................................................................
245
Critical error messages
.....................................................................................................
245
Control panel messages
....................................................................................................................
246
Message listing
.................................................................................................................
246
Paper jams
........................................................................................................................................
276
Paper jam recovery
...........................................................................................................
277
To disable paper jam recovery
.........................................................................
277
Clearing jams
....................................................................................................................................
278
Clearing jams in the right covers
......................................................................................
278
Jam in Tray 1
....................................................................................................................
283
Jam in Tray 2, 3, or 4
........................................................................................................
283
Jam in the stapler/stacker
.................................................................................................
285
Staple jams
.......................................................................................................................
286
Jam in the 3-bin mailbox
...................................................................................................
287
Other jams in the output accessory bridge
.......................................................................
290
Jam in the ADF
.................................................................................................................
291
Media-handling problems
..................................................................................................................
293
Printer feeds multiple sheets
............................................................................................
293
Printer feeds incorrect page size
......................................................................................
293
Printer pulls from incorrect tray
.........................................................................................
294
Media does not feed automatically
...................................................................................
294
Media does not feed from Tray 2, 3, or 4
..........................................................................
294
Transparencies or glossy paper will not feed
...................................................................
295
Envelopes jam or will not feed in the MFP
........................................................................
295
Output is curled or wrinkled
..............................................................................................
296
Printer will not duplex or duplexes incorrectly
...................................................................
296
Understanding MFP messages
.........................................................................................................
297
Using the MFP help system
..............................................................................................
297
If a message persists
........................................................................................................
297
Understanding accessory lights for the 3-bin mailbox and stapler/stacker
.......................................
298
Accessory lights
................................................................................................................
298
Replacing accessories or accessory components
............................................................
299
Understanding lights on the formatter
...............................................................................................
300
HP Jetdirect LEDs
............................................................................................................
300
Heartbeat LED
..................................................................................................................
300
Fax LED
............................................................................................................................
301
Color printing problems
.....................................................................................................................
302
Printout color error
............................................................................................................
302
Incorrect shade
.................................................................................................................
302
Missing color
.....................................................................................................................
302
Cartridge error
..................................................................................................................
303
Color match error
..............................................................................................................
303
Correcting print quality and copy quality problems
............................................................................
304
Print quality problems associated with media
...................................................................
304
Overhead transparency defects
........................................................................................
304
Print quality problems associated with the environment
...................................................
305
Print quality problems associated with jams
.....................................................................
305
Print quality troubleshooting pages
...................................................................................
305
Print quality troubleshooting tool
.......................................................................................
305
Image defect examples
.....................................................................................................
305
xiv
ENWW