Cleaning the scanner glass
..............................................................................................
311
Calibrating the MFP
..........................................................................................................
312
Repetitive defect ruler
.......................................................................................................
313
Solving e-mail problems
....................................................................................................................
314
To validate the SMTP gateway address
...........................................................................
314
To validate the LDAP gateway address
............................................................................
314
Solving network connectivity problems
.............................................................................................
315
Troubleshooting network printing problems
......................................................................
315
Verifying communication over the network
.......................................................................
315
To verify communication over the network
.......................................................
316
Troubleshooting common Macintosh problems
.................................................................................
317
Solving problems with Mac OS v9.x
.................................................................................
317
Solving problems with Mac OS X
.....................................................................................
319
Appendix A
Working with memory and print server cards
Printer memory and fonts
..................................................................................................................
324
Installing memory and fonts
..............................................................................................................
325
To install DDR memory DIMMs
........................................................................................
325
To install a flash memory card
..........................................................................................
329
Enabling memory
..............................................................................................................
333
To enable memory for Windows 98 and Me
....................................................
333
To enable memory for Windows 2000 and XP
.................................................
334
Installing an HP Jetdirect print server card
........................................................................................
335
To install an HP Jetdirect print server card
.......................................................................
335
Installing EIO cards
...........................................................................................................................
338
To install EIO cards
..........................................................................................................
338
Appendix B
Supplies and accessories
Ordering parts, accessories, and supplies
........................................................................................
342
Ordering directly from HP
.................................................................................................
342
Ordering through service or support providers
.................................................................
342
Ordering directly through the embedded Web server (for printers that are connected to
a network)
.........................................................................................................................
342
To order directly through the embedded Web server
.......................................
342
Part numbers
.....................................................................................................................................
343
Accessories
......................................................................................................................
343
Print cartridges
..................................................................................................................
343
Maintenance kits
...............................................................................................................
343
Customer replaceable units
..............................................................................................
344
Memory
.............................................................................................................................
344
Cables and interfaces
.......................................................................................................
344
Print media
........................................................................................................................
344
Appendix C
Service and support
Hewlett-Packard limited warranty statement
.....................................................................................
348
Print cartridge limited warranty statement
.........................................................................................
349
Fuser and transfer unit limited warranty statement
...........................................................................
350
Availability of support and service
.....................................................................................................
351
HP maintenance agreements
............................................................................................................
352
ENWW
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