HP Color LaserJet 4730 HP Color LaserJet 4730mfp - User Guide - Page 163
To find gateways by using an e-mail program, GATEWAYS OK
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4. Touch E-MAIL. 5. Touch TEST SEND GATEWAYS. If the configuration is correct, GATEWAYS OK appears on the control-panel display. If the first test was successful, send an e-mail to yourself by using the digital-send feature. If you receive the e-mail, you have successfully configured the digital-sending feature. If you do not receive the e-mail, use these actions to resolve issues with the digital-sending software: ● Check the SMTP and LDAP gateway addresses to make sure that you typed them correctly. ● Print a configuration page. Verify that the LDAP and SMTP gateway addresses are correct. ● Make sure that the network is operating correctly. Send an e-mail to yourself from a computer. If you receive the e-mail, the network is operating correctly. If you do not receive the e-mail, contact your network administrator or Internet service provider (ISP). ● Run the DISCOVER.EXE file. This program attempts to find the gateways. You can download the file from the HP Web site at http://www.hp.com/support/clj4730mfp. To find gateways by using an e-mail program Because most e-mail programs also use SMTP to send e-mail and LDAP to address e-mail messages, you might be able to find the hostname of the SMTP gateway and LDAP server by looking at the settings for your e-mail program. In many cases, the SMTP and LDAP servers are contained under one hostname. After you have the hostname, you can find its IP address by using the following procedure. 1. At your computer, open the Command Prompt (also known as the MS-DOS prompt). 2. Type nslookup followed by a space and then the hostname. 3. Press Enter. When you have found the IP address of the SMTP and LDAP servers, use them to manually configure digital sending. See Manual e-mail configuration. ENWW e-mail configuration 143